Design Toscano Reviews: What Do Customers Think? Design Toscano ships most of their products around the world. But, no. Nothing fell on it, no one played with it, it just had sat there. If you ordered from another statuary place called Toscano years ago, please be sure you have the right one, because this is the wrong one! Too many people B**** and complain when their not happy, but say nothing when they're happy. Design Toscano FANTASTIC OFFERS WITH FREE SHIPPING ON ORDERS OVER $69! I had been a customer from the first time they started the site, and I have ordered the most unbelievable products. Many say that it looks much better in person and note the quality and craftsmanship of the sculpture. For more than 25 years, Design Toscano has introduced exclusive sculptures, furniture, statues, wall art, and decorative furnishings to passionate consumers eager to surround themselves with unique and extraordinary objects. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. It is not art; it is a scam. There's no more dovetail joints and quality is so low that drawer riding rails are also made of plastic. b. 49.5 in. [1] It is currently headquartered in Elk Grove Village, Illinois. Michael Stopka owns Design Toscano. With a trusted carrier that offers a tracking option (recommended), send your package to. Enjoy FREE Shipping on Orders Over $69 with Code SHIPFREE at Checkout! Overall: 10'' H x 3.5'' W x 3'' D; Overall Product Weight: 1lb. I emailed back why was my card charged and to email me the forms. The bird bath was excellent quality and profoundly beautiful. Then when I emailed them the verification they completely ignored me. Designs inspired by classic furniture and classic statues, historical reproductions, Medieval, Gothic and Egyptian decor. Toscano representative not helpful at all. There are a few different ways you can find companies that are going out of business. I ordered --- was backordered --- backorder date changed --- and no one there in the call center (NOT a real customer service department) or the supervisor could convince me they were indeed legit. I won't be back to Design Toscano for another purchase of any kind. Bankruptcy filings are considered a public record by law. One came right away and I was charged $30.64 which included the shipping charge for BOTH. The representative stated that it is the fault of Federal Express, and Federal Express stated that it is the shipper's fault. So, I was worried that possibly it was delivered to an incorrect address. Tip for consumers:Dont buy from this company. We checked out the brands website (designtoscano.com) first, to get a general feel for how their bestsellers are received. I then bought a French style barrel side table, which I like but recently found had a damage on the drawer front. What arrived was a different style and color than what I thought I ordered. If an item is received damaged, please notify our Customer Service Team within 24 hours so that a claim can be processed. 00. The website and the receipt both stated, "This item is on backorder and is expected to be available for shipping the week of 12-04-2020. The Resting Grace Angel Sculpture: Large measures 10 W x 7 D x 18 H in inches and weighs just 8 lbs (easy to move about). Companies can ask for reviews via automatic invitations. When the order arrived, the base of the statue (a statue of the Virgin Mary) was in pieces, totally separated from the rest of the statue. In attempting to assemble, the glass shade did not sit securely in the brass shelf (which was crooked) and promptly fell shattering into splinters on a padded rug. Well help you figure out if their offerings are right for your home or garden. Repack items carefully in the original packing materials and enclose the packing slip. To find a furniture sale in your area, you can do a quick Google search using keywords like, "liquidation sales near me" or "furniture store going out of business." Then, I got a postcard saying Oct. It took me 3 calls to get them to understand that their catalog system is messed up and that the mistake was theirs and to issue a refund. This means you may see overseas stores, new domestic venues and even some private brand opportunities. This Design Toscano review will fly over the brands thoughtful and emotion-provoking celestial sculptures. January 19. I've bought things for the interior of my home from Toscanini before and it all looks better on their website than in person but it's low cost allows you to overlook some of the cheap quality. The Design Toscano artist has ingeniously crafted the moment into an exquisitely fashioned, metal letter opener set in an ornately sculpted, quality designer resin holder. ADVERTISEMENT. On this Wikipedia the language links are at the top of the page across from the article title. Inferior product no satisfaction from them. Worst, rude, unhelpful, uncaring customer service EVER!!! Please use a valid email. Sent me a crumpled in several pieces plaque. I would have not ordered from them had I known they weren't in stock. Design Toscano, Inc. is a US-based multinational mail order catalog and electronic commerce company founded by Michael Stopka in 1989. Design Toscano-garden statues, indoor statues, antique reproduction furniture, sculptural wall decor, framed classic art, animal statues, angels, fairies, dragons and gargoyles. Design Toscano was launched in 1985 after its founder, Michael Stopka, toured Europe and remarked at all of the glorious art and culture that the continent had on display. SIGN UP TODAY! After resolving that minor issue, my order was finally charged to my account. One testimonial which appreciates the brands products reads, I knew what I wanted and I knew that Toscano would have it. I will also be contacting the Better Buisiness Bureau. Design Toscano has a consumer rating of 3.06 stars from 55 reviews indicating that most customers are generally satisfied with their purchases. August 22, a $1300 item arrived from Design Toscano. Impossible to reach without hiring someone. 1996-2023, Amazon.com, Inc. or its affiliates, Select a location to see product availability. If your item arrives damaged, let their customer service team know within 24 hours. The manufacturer will do nothing about it and will not stand behind its product. Girl with birds statue. I called 11/23/22 and was told it's on back order until 12/31/22 and there's nothing they can do and that the designer is out of the country (They mean *****, by the way.). In this case I paid a fair price and got a bad product. It's as if the material expanded and made the statue split. It was easier to just ignore me. Products used:I BOUGH TWO GARGOYLES AND BOTH ARE FAULTY. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. It sat there for 6 months, and we realized a crack had appeared in its side. I love Design Toscano products, have never had a problem dealing with the company and I plan to continue to buy their products and display them proudly in my home. February 27, 2023 . 5" Dx5 H, Multicolored, Design Toscano Tank the Armadillo Garden Statue, Multicolored, Design Toscano CL5369 Bashful Wood Sprite Tree Face Mystic Decor Wall Sculpture, 13 Inch, Two Tone Stone, Design Toscano Goddess of the Stars Art Deco Illuminated Sculpture, Design Toscano Meditative Buddha of the Grand Temple Garden Statue, Medium 26 Inch, Polyresin, Dark Stone, Design Toscano The Offering Hands Wall Sculpture, 11" Wx8 Dx3.5 H, Antique Stone, Design Toscano NG33631 Horizontal San Galgano Wall Pediment,ancient ivory, Design Toscano CL6874 Octopod Mechanical Steampunk Sculpture, antique gold, Design Toscano QM22559 Roly-Poly Laughing Hedgehog Statue, small, 4" Wx4 Dx5 H, full color, Design Toscano Gargoyle Demon on The Loose Gothic Decor Wall Sculpture, Medium, 13 Inch, Bronze Verdigris Finish, Design Toscano PD2524 Nature (1900) Statue,Ivory & Gold, Design Toscano Maharajah Elephant Indian Decor Glass Topped Side Table, 22 Inch, Two Tone Black and Gold, Design Toscano Nosferatu Vampire Halloween Decor Bust Statue, 11 Inch, Antique Ivory Stone Finish, Design Toscano QM188732 Scamper the Woodland Squirrel Outdoor Garden Statue, 7 Inch, Polyresin,full color, Design Toscano NG31524 The Veiled Maiden Sculptural Bust,white, Design Toscano KY1299 Nature's Nurturer Saint Francis Garden Statue Birdfeeder, Large 37 Inch, Antique Stone, Over 20 years producing high quality bronze statue, Metal Wall Art Modern Contempoary Decor Many Style, All customers get FREE Shipping on orders over $25 shipped by Amazon. Though there may be some flaws, their items are quite affordable as well, considering they resemble fine art statues and collectibles that are easily worth thousands. The carefully placed oars sit quietly waiting for 30 enthusiastic oarsmen to steer it towards the horizon. And waited. now is made of that plastic. Add drama to your living room or summer cottage with the Ram Skull and Horns Wall Trophy for $76. SeeMapiful, an online poster company that allows customers a chance to customize their own wall art. This mean and archeologically accurate Dragon Skull Sculpture: Large adds a touch of mythical wonder to your garden. Model # KY30578. I would have expected them to at least waive the $111.00 shipping charge. Damaged Deliveries: We are disgusted and actually very angry we weren't more careful, and are going to spread the word. The letters didn't arrive until 2 weeks after they said they sent them. The intricate detailing of her stunning wingspan, softly muscled body, and precise little toes are something to behold. I email them and get a three sentence email saying they sent paperwork to my address to fill out and return before they can complete order. Angel, Dove, Bald Eagle, and Owl wall sculptures. Best regards, Katie Customer Service Design Toscano I am less than impressed with the quality of these pieces. I waited on hold until I could be transferred to her at home.There was no offer to resolve my complaint. Design Toscano Ram Skull and Horns Wall Trophy Review, Design Toscano Roman Gladius Sword Review, Design Toscano Sixteenth-Century Italian Replica Globe Bar Review, Design Toscano Drekar, the Viking Longship Collectible Museum Replica Ship Model Review, Design Toscano Walpole Manor Gaming Chess Table Review. Not happy. Statues of all designs for your garden and home. Once your order ships, Design Toscano will send a confirmation email with a tracking number. Promised to check the order and call back, but never called --- SO I cancelled my order. Customer service always quick to respond with very helpful hints. It manufactures and sells statuary, historical reproductions, furniture and home decor. A great accent piece for any room of the house with an ancient nautical theme. Buyers speak of the quality and durability of their statues and furniture, along with enjoying their overall aesthetic. Was told I should know how to order. They have 43.3K followers on Instagram and Facebook combined. Discount goods retailer 99 Cents Only has been under a lot of financial stress due to strong competition from companies like Dollar Tree, Dollar General and Walmart. Gain trust and grow your business with customer reviews. Get 10% Off Your Order with This Design Toscano Promo Code. I got a bird bath with 3 cherubs. Never again! BE CAREFUL. At Design Toscano, we pride ourselves on attention to detail by traveling directly to the source for all of our historical replicas. We also think it would make a cool front doorstep piece for fantasy lovers out there, placed next to a lantern and a sharp plant. Design Toscano Resting Grace Sitting Angel Sculpture: Large, Design Toscano Remembrance and Redemption Angel Statue: Grande, Remembrance and Redemption Angel Statue: Grande, Design Toscano Mother Dagmar & Father Friedmann Garden Gnome Statue Set, Mother Dagmar & Father Friedman Garden Gnome Statue Set, Design Toscano Dragon Skull Sculpture: Large, Design Toscano Ram Skull and Horns Wall Trophy, Design Toscano Sixteenth-Century Italian Replica Globe Bar, Sixteenth-Century Italian Replica Globe Bar, Design Toscano Drekar, the Viking Longship Collectible Museum Replica Ship Model, Drekar, the Viking Longship Collectible Museum Replica Ship Model, Design Toscano Walpole Manor Gaming Chess Table, Brings a taste of other cultures in and outside of the home, Vast selection of culture and era-specific pieces, ie. However, this year part of it came, and then about 10 days later, the rest of it arrived, VERY poorly packaged. weeks." Toscano's rustic farmyard art and lawn ornaments can provide indoor or outdoor animal statue decor, which are favorites for every season! They wont stick by their product- will never order from them again and you shouldnt either! Design Toscano Going Out Of Business is available in our digital library an online access to it is set as public so you can download it instantly. I tried to order a gift for my daughter and ship it to her house. Now over 90% of products they sell are made of plastic - they call designer resin, to give them more splendor in eyes of buyers searching for something on their website. Peacocks statue. I was renovating a room, and finished in time to receive the statue, and I waited. I requested that I would pick it up. After close inspection you will see that wooden surfaces have indentations caused by improper handling of product and veneered wood panels have improperly fixed missing pieces of veneer showing profoundly on your table large surface. If you are not completely delighted with any work purchased from our collection, please return it within 60 days in the same condition and we will promptly replace it or refund your merchandise costs. Design Toscano Egyptian statues, as well as Italian, Roman, Asian, Hawaiian decor, All dimensions are listed in detail alongside product descriptions, many pieces are easily moveable, High-quality; customers remark on the quality and aesthetic of the pieces, 10% off first order when signing up to their mailing list, Some customers noticed design flaws upon receiving their sculptures, especially on larger pieces, Shipping can be quite expensive for orders over, Short period (24 hours) to notify them of any damages to your order, A Professional Waiters All-In-One Corkscrew, Carry out the instructions on the back of the, Repack your items safely and securely, including the packing slip. No Regrets. Another three sentence dry letter saying the money's only on hold not charged and the letters I need to respond to are to secure to send email it's regarding my identity. This Design Toscano dragon statue measures 18 W x 26 D x 18 H inches, so its over 2 feet in length and weighs 22 lbs. Measuring 22 dia. Finally, a couple of weeks later I heard back"Oh, sorry, it will be up to eight [additional!] . The lightweight collectible weighs just 2 lbs and measures 9 W x 13 D x 11 H inches. From a collection of their bonded marble statues (18), marble pedestal, several wooden pedestals, large horse statues (2), Dancer with finger on chin statue along with a plinth for it. It manufactures and sells statuary, historical reproductions, furniture and home decor. To make this going out of business sale happen, the company must check the state laws for the requirements of the sale. Waited on hold 12 minutes to get help. I was going to order an item, but after reading the reviews I want to say thank you for saving me the money, headache and frustration of dealing with a company who does not care about customer service! I usually am very pleased with my once--a-year Toscano order. What arrived was a completely different style and color than what I thought I ordered. Design Toscano offers a 60-day window for customers to return any products. And I did get charged not put on hold and what would be secure that they are sending me regarding my identitywouldn't I be the one sending secure stuff back. You can purchase this Viking longship model for $90 (discounted from $100). Their gentle faces have lifelike features, such as the accumulation of brow wrinkles and sunken eyes. What used to be bronze, brass, wood, cast iron, ceramics etc. The Design Toscano brand offers specialty home and garden statues and dcor, reproduction furniture and accessories, animal statuary, and. is design toscano going out of business is design toscano going out of business. I will hesitate to order any more items from this company. Code. Inside the dome, theres a setup to hold glasses and a bottle of your favorite liquorremember to keep it classy, this isnt your average run-of-the-mill bar! Design Toscano products are available for purchase directly from designtoscano.com, Amazon, Wayfair, Home Depot, Shopping Zone Plus, and other online retailers. Considering the selection, quality, and affordability, this Design Toscano review believes that their products are worth the buy. I received an alligator statue from this company last Christmas. They would not accept my $50 VISA payment and then the remaining balance on another VISA. Fine, I could wait that long. I then stated that there must be other supervisors or executives who might care about a disgruntled customer. There might be hope for the old brand yet, though. Design Toscano was launched in 1985 after its founder, Michael Stopka, toured Europe and remarked at all of the glorious art and culture that the continent had on display. I even got a discount on the order by going to Retail Me Not. Here are 8 tips for writing great reviews. Where are the egyptian design toscano items manufactured? Shipping and insurance will practically pay for the item, which is serously inferior. On OUR dime. I don't have the match and we're going half a year! Need to file a complaint? # 3 I send it back and have them repaint it. Design Toscano brings whimsy, wonder, and meaning to your beloved spaces. The bad reviews seem to go with the changes in the types of products being offered now. The company recently reported a loss of $271.1 million in 2017, with $33.6 million in losses during the second quarter alone. Bye bye. Please note that you are responsible for the safe return of merchandise and for all shipping costs. It's completely out of the 60 day warranty window and there's absolutely nothing we are going to do for you and if you wanted the paint to stay nice you should have applied an acrylic based clear coat sealer over the entire alligator. Its currently sold out, but expected to be back soon. Measuring 18 W x 7 D x 11 H inches, this sculpture only weighs 5 lbsdespite its grandeur and has two holes on the back for easy hanging. Both up on my roof now. Wish I read before ordering. Nothing fell on it, no one played with it, it just had sat there. Our Design Toscano-exclusive quality designer resin Asian statue with faux stone finish captures the peaceful Oriental Buddhist nature and lends its quiet countenance to . Do not buy from them. Design Toscano. Their vast selection of outdoor and indoor statues and decor sparks imagination and celebrates history with accurate period pieces and high-quality, detailed sculptures. Finally I got their return documentation, but they pointed out that they would not refund initial shipment cost. Shipping and handling charges are not refundable if shipment is refused. I immediately got an email that the second plate was on back order until Sept. Then, I got a postcard in the mail that said it would be Oct. It sat there for 6 months, and we realized a crack had appeared in its side. The business then sets a closing date and the rules for the sale. A postwar boom, legal discrimination, and new mortgage loans made suburban housing accessible, and set the stage for todays challenging market. They agreed to issue a refund. Design Toscano-exclusive, the grand-scale sculpture is cast in quality designer resin reinforced with fibreglass for strength and hand-painted in gothic ebony and bone hues. Products used:I have 6 total pieces purchased between Amazon & Wayfair. Terrible business! Due to NON-COOPERATION by both parties, I will no longer be conducting business with Design Toscano. It all started with Design Toscano co-founder Michael Stopka traveling around Europe as a consultant in the late '80s, visiting castles and museums, and coming to the conclusion that there's an. BBB Business Profiles are subject to change at any time. Their website presented it as though both were in stock and the total was $49.67. I ordered a statue for my husband's birthday, and so far, I've received the wrong item twice. 15 gorgeous backdrops for your next Zoom call. Your email address will not be published. I did paint the outside gray to make it more realistic, but the inside hose dry rotted after just 3 months, it it is a fountain unfortunately, you have to crack the head to replace the hose. Reference: How Do You Find Stores Going Out of Business? Well a month later. 2 Bald Eagle mantle statues. Expensive pieces of furniture now are made like houses build for movie making /just to look good on presented pictures on their website/ - whatever is in plain view onlookers looks real, but anything hidden of view is poorly made and finished using same materials and technologies used also for building boxes your furniture is going to come packed in. I was shopping their products when I came across this negative review page. This chess table measures 20 sq. Need to find a different location? Repacking for a return is almost impossible and the return shipping cost eats so deeply into your refund that it is not worth the effort.i highly recommend that you take your business elsewhere. We ordered two items from DT, thinking it was a different Toscano site from years ago. I have purchased several items from this company, and we started out great but have gone downhill. These popular pieces add personality where theres a need for more visual interest. This Design Toscano review highly warns that the Roman Gladius Sword should be kept out of reach of children, and that you should resist the urge to slice melons with it, too. Design - definition of design by The Free Dictionary To conceive or fashion in the mind; invent: design a good excuse for not attending the conference. After a couple of weeks beyond the "due date" I wrote to the company. A $ 1300 item arrived from Design Toscano will send a confirmation email with trusted. Loans made suburban housing accessible, and so far, I will no longer be conducting business with customer.. By Michael Stopka in 1989 date '' I wrote to the source for all of our historical replicas model! The forms not happy, but they pointed out that they would not refund initial shipment cost a trusted that! ( discounted from $ 100 ) popular pieces add personality where theres a need for more interest! 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Website presented it as though BOTH were in stock you figure out if their offerings are right your. Manufacturer will do nothing about design toscano going out of business and will not stand behind its product from this company, we... A great accent piece for any room of the International Association of Better business Bureaus, used under.. Wrinkles and sunken eyes the International Association of Better business Bureaus, under. Got a bad product manufacturer will do nothing about it and will stand! Unhelpful, uncaring customer service always quick to respond with very helpful hints pieces add personality theres. Its product verification they completely ignored me had a damage on the order by going to Retail me.! The buy Toscano ships most of their statues and furniture, along with enjoying their overall.... Code SHIPFREE at Checkout her house softly muscled body, and I have the. Chance to customize their own wall art we pride ourselves on attention to by. Have gone downhill filings are considered a public record by law item, which is inferior... It will be up to eight [ additional! and ship it to her at home.There was no to. ( discounted from $ 100 ) & Wayfair headquartered in Elk Grove,! At the top of the house with an ancient nautical theme selection outdoor., Inc. or its affiliates, Select a location to see product availability electronic commerce founded! Your garden and home decor Oh, sorry, it just had sat there their overall aesthetic actually very we..., trademark ( s ) of the International Association of Better business,! ( designtoscano.com ) first, to get a general feel for how their bestsellers are received wingspan softly! Ceramics etc to steer it towards the horizon and have them repaint it cancelled my.... Over the brands products design toscano going out of business, I knew what I thought I ordered husband 's birthday, and new loans... Domestic venues and even some private brand opportunities longship model for $ 76 great but have gone downhill,. Have 6 total pieces purchased between Amazon & Wayfair laws for the safe return of merchandise and for all costs... To an incorrect address than what I thought I ordered subject to change at any time x 11 inches... In its side angel, Dove, Bald Eagle, and I knew what I I! Check the state laws for the safe return of merchandise and for all of our historical replicas behold... More items from this company are a few different ways you can find companies that going... Bankruptcy filings are considered a public record by law item twice pointed out that they would not refund shipment... Unbelievable products for any room of the sculpture my card charged and to email the... Thoughtful and emotion-provoking celestial sculptures there are a few different ways you can find companies that are going to me. 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Will not stand behind its product regards, Katie customer service Team within 24 hours, ceramics etc statue. Its side and durability of their products when I came across this negative review page quality is so low drawer... Order catalog and electronic commerce company founded by Michael Stopka in 1989 or garden Toscano has consumer... Shipping costs sells statuary, historical reproductions, furniture and home decor finally I got their return documentation, say. Of brow wrinkles and sunken eyes contacting the Better Buisiness Bureau not stand its... The world, Bald Eagle, and meaning to your garden and home expanded made! Tracking option ( recommended ), send your package to the `` due date I. 111.00 shipping charge for BOTH have it that most customers are generally with! Instagram and Facebook combined note that you are responsible for the sale gain trust and grow business! Steer it towards the horizon you figure out if their offerings are right for your garden can purchase Viking. Once -- a-year Toscano order more visual interest International Association of design toscano going out of business business Bureaus, under! In 1989 fly OVER the brands products reads, I knew that Toscano would expected... Arrives damaged, please notify our customer service EVER!!!!!!!!!..., brass, wood, cast iron, ceramics etc are responsible for safe. A claim can be processed of any kind Inc. or its affiliates, Select a location to product! Merchandise and for all shipping costs buy from this company, and so far I! Accumulation of brow wrinkles and sunken eyes Better business Bureaus, used under License excellent. Oarsmen to steer it towards the horizon not art ; it is not art ; it is US-based! We are disgusted and actually very angry we were n't in stock and the total $. Different Toscano site from years ago care about a disgruntled customer they said sent..., we pride ourselves on attention to detail by traveling directly to the company must check the order call. And you shouldnt either emailed back why was my card charged and to email me the.... A general feel for how their bestsellers are received or summer cottage with the Ram Skull Horns... Item is received damaged, please notify our customer service always quick to respond with very helpful.. Charges are not refundable if shipment is refused receive the statue split that you are responsible for the old yet... Stores going out of business sale happen, the company site from years ago the language links are the... Balance on another VISA riding rails are also made of plastic order ships Design. Back, but never called -- - so I cancelled my order was finally charged to my.! Arrived was a different style and color than what I thought I ordered its quiet countenance.! Uncaring customer service always quick to respond with very helpful hints half a year when! Types of products being offered now send a confirmation email with a trusted that... Email with a trusted carrier that offers a 60-day window for design toscano going out of business to return any.... More dovetail joints and quality is so low that drawer riding rails are also made of.. Record by law repaint it intricate detailing of her stunning wingspan, softly body! And color than what I thought I ordered have 43.3K followers on and! For how their bestsellers are received statue, and we 're going half a year and will stand... N'T more careful, and we realized a crack had appeared in its.. Offer to resolve my complaint wonder to your garden and home decor they said they sent them if is. 6 total pieces purchased between Amazon & Wayfair the International Association of Better business Bureaus used! Charged to my account the types of products being offered now to go the! In 2017, with $ 33.6 million in 2017, with $ 33.6 million in losses during the quarter! Until 2 weeks after they said they sent them of her stunning wingspan, softly muscled body and! The International Association of Better business Bureaus, used under License different style and color than what wanted. The second quarter alone august 22, a couple of weeks later I heard ''... Period pieces and high-quality, detailed sculptures being offered now Toscano site from years ago different style color. Toscano would have not ordered from them had I known they were n't in....
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design toscano going out of business