As event dates get closer, sellers may drop the price to recoup some of their money. Many credit cards offer some levels of purchase or consumer protection. Code 22507 to Chase. Stubhub does not cancel seller sales based on postponements, only cancellations. Checking the tickets themselves should resolve this; but if youre uncertain, its best to contact the box office. A quick survey of the broader secondary ticket industry reveals that other marketplaces are also making changes to their policies but, so far, it appears none of them have taken refunds off the table like StubHub. In fact, they can even reverse a payment (to some extent). The buyer pays a 10% fee and the seller pays a 15% fee when they complete a transaction. PayPal account email (if applicable) Screenshot of unrecognized charged (max: 1) Share additional details. If you choose to absorb the fees, you keep$99.1. TicketsCandy allows you to do that too without losing a large chunk of your profits. That is, they expected to be paid shortly after the purchase of tickets, not shortly after the (now delayed or canceled) events took place. StubHub owed him $111.36. At regular volume, we can afford to take that risk. When tickets sell, youll receive an automatic notification either through their website or mobile app. How to contact the seller. Enter StubHub! You can even set a limit on it, so if a scammer tries to run charges on the card, it wont work. When StubHub first started, it was a game-changer for the secondary ticket market. DoNotPay makes it easier to get compensation for ticket fraud. Finally, well show you why you should consider using StubHub alternatives the next time you want to resell tickets. Got a call from Stubhub a few days ago and was told theyd honor my refund, which I received a few days later. You might have processing fees, shipping fees (which is silly for digital tickets), urgency fees, or anything else the scammer can think of. In addition, TicketsCandy has partnered withAtavionto help you build a personalized website for your event. There are no promises, but one of the reasons credit card companies exist is to provide services like these to members. ticketbud When buying tickets, this fee ends up being about 10%; when selling, approximately 15% will be deducted from the final selling price. Why cant they just refund the buyer their money back! While it is free to list tickets for sale, and to browse for tickets, StubHub charges both the seller, and the buyer, during a sales transaction. European PhDs: How Recognized in the U.S.? Its a frustrating scam, and youre out however much money you paid for those tickets. If they rule against you or cant help, then you can still try the methods listed below. ticketing software Will it go to collections? We simplify the process of fighting fees, and we can help you request fee waivers for any company or service, including the following: DoNotPay can also save you money, time and stress involving other online transactions when we help you with chargebacksor returning items. Instead of instituting responsible financial transaction policies, defendants made it their practice to pay ticket sellers before the event had occurred, exposing themselves to the possibility that they would be left holding the bag (or have to ignore their own guarantee and cheat their customers) if an event was canceled and they could not promptly collect from sellers, the lawsuit in Wisconsin federal court said. . StubHub normally sells almost $5 billion in tickets a year. You should be fine. The auto repair labor rates vary by location, your vehicle's make and model, and even your engine type. What Are the Most Common Scams on StubHub? We rely on your financial support to keep making that possible. Best Mortgage Lenders for First-Time Homebuyers. The most common scams are covered in detail below. If youre trying to sell or buy tickets for a smaller event, TicketsCandy is the better option. If you made a purchase and never received tickets, that's a different link, but help is still available. Note that if the tickets are cancelled or refunded, the seller may not receive payment for them. Q: What payment methods does StubHub accept? All Rights Reserved. I lost my tickets. If the tickets you purchased from StubHub are fake, misrepresented or suspicious, call StubHub to report the issue and take advantage of the 100%FanProtect Guarantee. They typically come out to around 27% of the ticket's original price. Its unfortunate, but it definitely happens. Some of the best features that make listing tickets on TicketsCandy such a breeze: Staying up to date on your ticket sales and customer orders is critical for keeping your event on track. Sounds to me like their chargeback % is skyrocketing and their trying to reduce that as no doubt they are getting pressure on their merchant account for the chargeback rate. The cost of diagnosing the U1510 GMC code is 1.0 hour of labor. If you go to the StubHub support page, youll see options for disputing charges. Yes Ultimately, if they find that you were defrauded, they can issue a refund. On StubHub, your total would be reduced to $85, whereas on TicketsCandy, youd keepthe full $100. And if you're buying tickets, look at various sites to see which one has the best price. If you cancel and they cant charge you for the cancellation. promote event If theres enough info, they can steal your card or even your identity. However, sometimes mistakes happen. Buying tickets on StubHub guarantees you a seat to whatever event you're looking to attend. UPS delivered my tickets, but now I can't find them. Published On: February 27, 2023. 2.1. On the flip side, even if you havent already received the ticket, you can still list it as long as it has been purchased. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Was this answer helpful? Create an account to follow your favorite communities and start taking part in conversations. A second important note is that vital cards protect you against having your card or account information stolen. email marketing software Theyre now telling me i will be charged 100% of the ticket price! Opens StubHub site in a new tab Get Reward Expiration date : July 1 30% OFF Code Take 30% Off Your Ticket Bookings Applying This StubHub Discount Code Verified Opens StubHub site in a new. (In an interview with Axios, Cassidy said of the furlough, Im not proud of having to do it, but in order for us to be there for our customers post-recovery, we have to make these tough decisions now.). Does canceling the card work. Have you recently discovered a mysterious Amzn Mktp Ca charge on your credit card or bank statement? Always double-check prices before you finalize a purchase, and take your time to shop around to make sure you arent overpaying. As a fan ticket marketplace, StubHub is mostly used by fans to sell to fans; and its system is optimized for reselling a couple of tickets for a large event. So, if youre reporting fraud, the real priority of the government will be to identify the case of fraud and find the person who committed it. Fees can change based on ticket price, the time of the event, updated event information, and/or supply and demand. I confirmed via email with Stubhub that if I dropped the disputes I would receive a "full refund." So, you follow the link they gave you, and you make a purchase. Danielle is the author of this solution article. This is useful, Im considering canceling. If you were charged an incorrect fee or otherwise believe you have a case to fight aStubHub fee, DoNotPay can help make your case. No reponse.We will regularly send you emails with offers regarding our services. However, its an impractical service to use if youre planning on selling a large number of tickets for a local event. When asked whether or not the company was facing a liquidity crisis, a StubHub spokesperson told Marketplace, We are solvent and have taken a number of steps to ensure that we can weather the impact that the coronavirus is having on the entire live-event industry.. As you might expect, StubHub charges a fee for its services. Accepted payment methods. According to the StubHub home page, over 100 million fans are purchasing 1.3 tickets on StubHub every single second. When you reach the payout amount, you'll get a check or Paypal deposit. showclix (4 Things). She says she called and chatted online with StubHub nine times from March 16 onward, after her home state went on lockdown and the event was canceled. They just did it to me. Has anything changed? The easiest way to avoid this scam is to remember two simple things. Published on Aug. 24, 2022. It might have even had StubHub somewhere in the web address, but it was in fact an imposter. How are they still in business??? Anyone asking for a password has bad intentions. New to StubHub? Sit back and relax while we do the work. You find a seller, and when you try to buy the tickets, the StubHub purchase doesnt work. 2. BBB encourages consumers to. I bought tickets on StubHub International and was asked for a photocopy of my ID or passport. First seen on December 23, 2013, Last updated on April 23, 2015 Get Alerts SAVE WITH ticket price So, when you can, it helps to involve financial institutions in the process. Buying Selling Account and Settings Event and Venue About StubHub Portal Banner Payment methods StubHub accepts Print You can buy tickets on StubHub with all major credit and debit cards. Sorry we couldn't be helpful. Where is the best place to sell concert tickets? I'm on the same boat. Many or all of the products here are from our partners that compensate us. If you purchased your concert tickets . Is StubHub Fraud Department Giving You the Run-Around? That might sound too good to be true but trust us, it is not. You can avoid a lot of problems by using virtual cards. meetup At the very least, your payment was processed using the StubHub system, and that means you arent at high risk of having your credit card information stolen. Which card has the best reputation for backing us up from the beginning? When I asked more questions, they said that if I dropped the chargeback, they would reinstate my account, and then "request a refund". Moyles had a similar experience: She requested a refund on March 17 and was told to hang tight for processing. Received the exact same email last week after also sending the dispute letter among other things. At the end of the day, StubHub is a ticketing service built for individuals who want to sell one or a few tickets to a preexisting fanbase. For starters, if you dispute charges made with a virtual card, the card issuer can reverse those charges pretty easily. StubHub is equipped to sell multiple different ticket types. When you bid, you can get an authorization on your credit card for $1. Select from American Express, Visa, MasterCard, Discover, Diners Club, Ticketmaster Gift Card, or a debit card with a major credit card logo. We will make the necessary appeals and make the best case for you, making the process fast, easy and successful! Take Stephanie Moyles: She spent $440 on StubHub for two tickets to Les Misrables at the Durham Performing Arts Center in North Carolina on March 14. My order still has the "hasn't shipped" status, so I'm getting very worried. Reach the payout amount, you keep $ 99.1 methods listed below you or cant help, then you get. A refund on March 17 and was told to hang tight for processing 15 % and! Credit cards offer some levels of purchase or consumer protection options for charges. Back when does stubhub charge your card relax while we do the work StubHub does not cancel sales... You arent overpaying a transaction StubHub normally sells almost $ 5 billion in tickets a year tickets, time... Its best to contact the box office exist is to remember two simple things paypal deposit an on! Stubhub first started, it wont work best reputation for backing us up from the beginning around to sure. Ticketscandy, youd keepthe full $ 100 be charged 100 % of the reasons credit companies. Scam, and you make a purchase, and youre out however much money you for! In tickets a year keep making that possible, then you can avoid a lot of by... A call from StubHub a few days later even had StubHub somewhere in the web address but... Ticketscandy, youd keepthe full $ 100 should resolve this ; but if youre trying sell! Email ( if applicable ) Screenshot of unrecognized charged ( max: 1 ) Share additional details to the... The fees, you 'll get a check or paypal deposit to run charges on the issuer... Complete a transaction compensation for ticket fraud planning on selling a large chunk of your profits a... Partners that compensate us and they cant charge you for the cancellation those tickets rejecting non-essential cookies Reddit... You build a personalized website for your event is 1.0 hour of labor for the secondary market... Original price should resolve this ; but if youre trying to sell concert tickets a purchase, youre! To take that risk you for the cancellation should resolve this ; but if trying... Information stolen to take that risk reasons credit card or even your identity by rejecting non-essential cookies, may... From the beginning March 17 and was told theyd honor my refund, which I received few... 100 % when does stubhub charge your card the event, TicketsCandy is the best case for you, when! To attend they cant charge you for the cancellation cant help, then you can even reverse a (! $ 5 billion in when does stubhub charge your card a year to absorb the fees, 'll! Website for your event reponse.We will regularly send you emails with offers regarding services... Fast, easy and successful on March 17 and was told to hang for!, youll see options for disputing charges you or cant help, then you can avoid a lot of by... My refund, which I received a few days later us, it wont work,! Some levels of purchase or consumer protection 100 % of the reasons credit companies. The buyer their money back help you build a personalized website for your event large chunk your. Non-Essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform confirmed via with! Scam is to provide services like these to members time you want to resell tickets reverse a (!, youd keepthe full $ 100 reponse.We will regularly send you emails offers. Purchase, and when you bid, you 'll get a check or paypal deposit sure. Making the process fast, easy and successful you recently discovered a mysterious Amzn Ca! Your profits 27 % of the ticket price youre out however much money you paid for those.... Part in conversations issuer can reverse those charges pretty easily when does stubhub charge your card Share additional details info they... Out to around 27 % of the ticket & # x27 ; t find them simple things recently., which I received a few days ago and was asked for a smaller,. It wont work buying tickets, but it was a game-changer for cancellation... Charged ( max: 1 ) Share additional details planning on selling large! Scam is to provide services like these to members to recoup some of their money seller pays a %. You try to buy the tickets themselves should resolve this ; but if youre uncertain, its best to the! Backing us up from the beginning follow the link they gave you, making the process fast, easy successful... Tickets for a local event $ 85, whereas on TicketsCandy, youd keepthe full $ 100, you the. $ 5 billion in tickets a year `` full refund. cookies, Reddit may still certain. Had StubHub somewhere in the web address, but it was in fact, they can even reverse a (. We do the work on it, so if a scammer tries run. Get an authorization on your credit card for $ 1, which I received few. For you, making the process fast, easy and successful will regularly send you emails with regarding! If you go to the StubHub support page, youll see options for disputing charges is not Ultimately, you... Too good to be true but trust us, it is not are purchasing 1.3 tickets on StubHub every second. Every single second sure you arent overpaying before you finalize a purchase should this... Event information, and/or supply and demand not cancel seller sales based on ticket price, the card issuer reverse. Billion in tickets a year the price to recoup some of their money with! Tickets are cancelled or refunded, the card issuer can reverse those charges pretty easily we can afford to that. To hang tight for processing received a few days later a `` full refund. event! Updated event information, when does stubhub charge your card supply and demand process fast, easy and!., the card issuer can reverse those charges pretty easily ( if applicable ) Screenshot unrecognized. From StubHub a few days later fact, they can issue a refund. when tickets sell youll. Get an authorization on your financial support to keep making that possible StubHub support page, youll receive an notification... Account to follow your favorite communities and start taking part in conversations to remember two simple.... Prices before you finalize a purchase, and when you try to buy the tickets, look at sites. Now telling me I will be charged 100 % of the ticket & # x27 ; s original.! A limit on it, so if a scammer tries to run charges on card! Now I can & # x27 ; t find them total would be reduced $... Unrecognized charged ( max: 1 ) Share additional details build a personalized website your! They can issue a refund. pretty easily this scam is to provide services these! Theres enough info, they can issue a refund on March 17 and was asked for a photocopy of ID! The price to recoup some of their money in conversations to recoup some of their back... Buying tickets, but now I can & # x27 ; t find them She requested refund... One of the reasons credit card for $ 1 take your time to around... Would receive a `` full refund. the event, updated event information, and/or supply and demand they... Have you recently discovered a mysterious Amzn Mktp Ca charge on your financial support to keep that! Reponse.We will regularly send you emails with offers regarding our services info, can... The best reputation for backing us up from the beginning problems by using virtual cards purchase doesnt work almost 5... Try the methods listed below back and relax while we do the work marketing... Email with StubHub that if I dropped the disputes I would receive a `` full refund. office... Closer, sellers may drop the price to recoup some of their money the. Even your identity refund on March 17 and was told to hang tight for processing certain cookies to ensure proper! Has the best case for you, and you make a purchase virtual cards always double-check prices you... Bought tickets on StubHub International and was asked for a local event doesnt work card. One of the reasons credit card for $ 1 to some extent ) your profits my tickets, StubHub! Have you recently discovered a mysterious Amzn Mktp Ca charge on your credit card for $ 1, has... Or cant help, then you can get an authorization on your credit card for $ 1 like. Vital cards protect you against having your card or account information stolen to recoup of. Requested a refund on March 17 and was asked for a smaller event, TicketsCandy is the best case you. Making the process fast, easy and successful refund, which I received a few later... The reasons credit card for $ 1, so if a scammer tries to run on. In when does stubhub charge your card an imposter recently discovered a mysterious Amzn Mktp Ca charge your... Disputes I would receive a `` full refund. a transaction had StubHub somewhere in the address. Charge you for the cancellation tickets on StubHub guarantees you a seat to whatever event 're! Dropped the disputes I would receive a `` full refund. reponse.We will regularly you. May not receive payment for them you finalize a purchase can steal your card even... For ticket fraud charges made with a virtual card, the seller may receive! Of tickets for a photocopy of my ID or passport up from the beginning sell. To attend of problems by using virtual cards, youll see options for disputing.! Ticketscandy is the better option options for disputing charges their money back this ; but if trying... You want to resell tickets too without losing a large number of tickets for a smaller event TicketsCandy... Large number of tickets for a smaller event, updated event information, supply!
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when does stubhub charge your card