Youre responsible for the cost of shipping, and if your paper ticket gets lost in the post - itsbest to use registered shipping. To make an educated guess, the first signal youre looking for is the word Centrale. If you see this word next to a station name in the town youll be visiting, chances are very high thats the main station. Documents to be presented in the event of an inspection: Annual (from the first day of the 1st month of validity until the last day of the 12th month), You can buy it at the ticket offices, resellers, self-service machines, ONLINE, APP Trenord, ATM machines [renewal only], Intesa Sanpaolo Home Banking [renewal only], at any time, Rail passes you can purchase at resellers, Not compulsory (if the beginning and end of the validity period is indicated), For origin/destination passes on Trenitalia ATB ticket: 7 days before validity starts, Purchase available from the Thursday of the week before use. Please read all answers above. Activate the pass on a turnstile or on a validator at the chosen station during the purchase procedure. 1 / 8. This is never a given on Italian sites, even when they have a little UK flag in the corner indicating an English site. Feel free to ask in the community! A travel day can only be deleted until 23.59 CET the day before the travel day. You will be taken to the account Activate Your Account page and be asked to enter your membership number. 1 / 8. With a tap on the star you can choose your preferred stations or cancel your preference and for subsequent purchases you can use your latest searches and preferences. The main train station in Rome is Roma Termini, which depending where youre coming from may be the best option. Thanks! The advice from the experienced travellers in the community is to use other ways to make reservations than the Interrail/Eurail website. The bigger national railways, like DB (Germany) SBB (Switzerland) and BB (Austria) cover several countries. You get to it by logging in, clicking "Area riservata/Customer Area", clicking the red purchase During the activation process the start date of the Pass validity must be set and it cannot exceed 11 months from the date of Pass purchase. Please contact 407-823-7277 for assistance with this site. Tutte le aziende di trasporto Lombardo passeranno ad abbonamenti su tessera elettronica regionale Io viaggio, ma con tempi diversi rispetto ai singoli progetti aziendali. I guess Im not making myself clear. The Promo is not valid within the territory of the Cinque Terre National Park, delimited by the stations of Levanto and La Spezia Centrale and including the stations of Monterosso, Vernazza, Corniglia, Manarola, Riomaggiore, within the provinces of Bolzano and from Trento to Bassano del Grappa, nor is it valid aboard services operated by other transport companies, including Trenord. If your travel plans change in the last moment you will loose travel days if you have activated the pass in advance. {{variant.localizedTravelPackDescription}}, {{variant.localizedPassUpgradeDescription}}, we refundall returns in the original payment method. If you want to change your paper Pass validity or other details printed on the Pass, you must apply for an exchange. Then do the same on italotreno.it/en. At this point, if you have not already done so, you will be prompted to log in to the site or register, providing a few simple information; alternatively, you can always conclude your purchase in guest mode, without registration obligation; 4. Do you want to travel multiple non-consecutive days? Before clicking on CONFIRM, you can choose the seat. A railway official will then activate your Eurail Pass by filling in the start and end date of your Pass, as well as your passport number. Even if you buy from Interrails own reservation tool it is never linked or automatically generated by your pass. How do I enter the CartaFRECCIA number in the profile? You can make bookings at any time within those 11 months. I don't work for Eurail/Interrail. When you purchase a Reservation Ticket through our website, the refund policy of the relevant Railway Company applies. How can I buy my one-way ticket from the Trenord App? Can I add the ticket I purchased to Apple Wallet? August 10h becomes 10-08, not 08-10. Validation is mandatory for passes purchased ONLINE, on APP Trenord, ATM machines and Intesa Sanpaolo Home Banking which must be activated between the first and the fifth day after purchase, Purchase available from 22nd of the month before, You can buy it at the ticket offices, resellers, self-service machines, ONLINE, APP Trenord, ATM machines [renewal only], Intesa Sanpaolo Home Banking [renewal only]. Bookings issued through the Pass may only be used by Pass registered holder. Same via BB online. The maximum Pass validity is of 11 months from the date of purchase. If you wish, you can add additional services and supplements to your ticket (eg bicycle transport); 3. Please note that Plusis notalways for sale for each Pass type. Rail pass for 1st or 2nd class is valid, on trains only,for an unlimited number of journeys within one calendar week, month or year. for 3 hours for a travel up to 50 km, 6 hours for between 51 and 200 km, 24 hours for over 200 km, You can manually validate only the "a convalida manuale" ticket by filling the spaces with station of departure, day and time of the travel. This stamp will usually go under the first one, and must be done in order for the pass to be valid for travel. However if you book 2 reservations at the same time you should get automatically assigned seats together unless the train is so busy that there are none available, every booking system I have used does this it would be pretty strange, even for the Italians, if theirs didnt, lots of people book tickets and expect to sit together. Anactivatedmobile Pass can still be deactivated at any timebeforethe start ofits validity period. Carta Plus Lombardia or Supplemento Prima Classe for the route indicated on the pass. From the Trenord App, via Atm or Intesa Sanpaolo Home Banking, you only have the possibility to renew your digital subscription. Se viaggi su una linea sprovvista di dispositivi o distributori automatici e quindi non hai attivato labbonamento sulla tessera Io Viaggio, puoi comunque viaggiare e in caso di controllo esibisci la tessera insieme a questa ricevuta dal tuo dispositivo, non serve stamparla. Children aged 4 to 11 years inclusive: 15 euro. Se hai bisogno di altre informazioni su prodotti e servizi Trenord ti invitiamo ad utilizzare i nostri canali di assistenza. You can also purchase or renew an electronic season ticket at Trenord ticket offices, authorized resellers and vending machines. I am looking at buying a pass for 7 days. Click here for detailed directions to the E-PASS Service Center. can be purchased from 22nd of the month before use at the ticket offices. Select "Find My" and tap "Find My iPhone" again on the next page. There's nowhere to enter start date on that first page, I can't get past the first stage without a 'live' Trenitalia pass. i have QR codes for each train, but nowhere does it show seats or car number, when I view the ticket. Im wondering if we go to a Trenitalia agent at a station if they have flexibility of accommodating requests. You cannot change the currency once you have a Pass in your cart. . Children aged 4 to 11 years inclusive: 15 euro. Im not quite sure whether to not add journeys from my trip to our passes. Come posso acquistare online l'abbonamento IVOL? Travelling with your Interrail/Eurail pass is not the same as buying a ticket at retail price. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); This site uses Akismet to reduce spam. The online refund request form is here https://reclami-e-suggerimenti.trenitalia.com/rimborsi/en/Anagrafica.aspx There is no facility to put a thirteen-year old on a Trenitalia pass. Can I use the Roma Pass 72 Hours and/or the Roma Pass 48 Hours for transfers between the Fiumicino/Ciampino Airports and Termini Station/Central Rome? DB bahn for trains they operate). A cancelled Reservation Ticket can never be reinstated, and becomes invalid. If after logging in, your CartaFRECCIA code does not automatically appear in your profile details, you may have logged in with an account number that was not associated when creating your CartaFRECCIA. Activation Lock for iPhone, iPad, and iPod touch Find My includes Activation Lock a feature that's designed to prevent anyone else from using your iPhone, iPad, or iPod touch, if it's ever lost or stolen. The ITALIA IN TOUR 3 Promo 3 consecutive days counting from the chosen date. Proceed to payment. Also ticket offices outside Italy like BB in Austria (and also online), SNCB/NMBS Belgium, DB Germany, NS Netherlands or SBB CFF FFS in Switzerland can sell reservations of Trenitalia trains. In the case of journeys with connecting trains, each booking will be considered one trip of the Pass. WebTrains in Italy are primarily run by Italian state-owned Trenitalia, whose fleet of high-speed, InterCity and regional trains cover the length and breadth of Italy. Changes: 1. Buy the ticket online However, in case you decided not to use your Pass and asked a railway official in Europe to certify your Pass asNOT USED before the first day of validity, the refund request can be submitted no later than six months from the last day ofvalidity of the paper Pass. The refund amount may vary per train type, and booking fees or shipping costs are never refunded. If I had known I was going to have so many issues with this Rail Planner app that Eurail makes one use, I would have booked point to point tickets with either Trenitalia or Italo. Any suggestions as to a sweet spotdo it nowor wait? Choose a Trenord Carnet, Compare the prices and subscription options available on the route you are interested in. I had booked our tickets with Trenitalia, I could see all the seats available and could either choose seats for ourselves or accept what Trenitala offered. The only difference is if you use the train company direct (e.g. It is anonymous because it does not require any profiling. Well I spoke to them twice on the phone yesterday and they were rather rude. I filled out a form yesterday as well, I am not sure how that will wor I dont believe Im a stupid person, but this Rail Planner app leaves a lot to be desired. Here is some useful information from the experienced travellers in the Community regarding both planning, reservations and activation of pass and travel days. If you decide to write in the date yourself, remember to put the day, then the month, then the year. So please tell me what the issue is with Eurail. The rail planner is normally not up to date, as it only is updated once a month, so to be sure of the time table you better check the timetable and availability on the websites of the national railways. These passes are fairly new. I've never seen anything online from anyone who's actually bought one. I think you should persevere with your complain Following Friday morning train to Fukuoka. Here are some other useful tips for using the Trenitalia site. . In the STIBM area it is necessary to tap & go to start the validity of the ticket. Discover the Trenitalia Pass, the new travel experience specifically dedicated to foreign citizens residing outside Italy, allowing them to visit Italy, starting from 129. Step 3. I enter this info manually on Rail Planner journey and then my trip and then my pass. Open the "Settings" app on your iPhone and tap the name icon at the top of the screen. Grazie per il tuo feedback. The 24-hour clock is easy enough to figure out, just dont forget you need to use it when youre looking up tickets or youll book yourself on a train the wee hours when youre more likely to be asleep. All the people on here who have been trying to help you have been clear. Ticket digital use in When we get to the station how do we know which car we are on? WebWelcome to Montenaire! Load a single-journey ticket or booklet on your card and pass the card to the validators for every trip; in case of simultaneous top-up of a single journey + a booklet (at regional or Malpensa rates) with the same departure station, when passing through the turnstiles or via validator, will be given priority to the single journey. Check train schedules, buy your tickets, check the status of your train, and even pull up your train ticket on the app. Most tickets are e-tickets, delivered instantly, and you can use ItaliaRails online customer support if you need any help at all. Within this time frame it is mandatory to activate it. Per la vendita della Carta Plus non sono previste modifiche. When Im on Trenitalia site I can choose seats and car. From your homepage, go to the "Search your trip" section, fill in the departure and arrival details, type the first letters of the stations and select one of those suggested from the list. Youretelling me the QR code is my ticket. How do we find what train station is closest to any given hotel. In short, You must go on trenitalia.com and do the math. You'll need to buy a new Pass and start a refund request via your account for a 100% refund (follow the instructions above). Press the Xbox button to open the guide. Trenord one-way tickets do not expire before validation. Get in touch with ourcustomer serviceby completing the form and make sure you include theoldandnewEurailorder numbers. Just in case you want all the train info in one handy place, Ive got an ebook for sale: Italy Explained: Italian Trains. Rome Termini to Salerno 02 October lv 1820 arr 2005 train 8519 car 2 seats 5D 6D and no charge, Oh and just was on Rail Europe site and I was able to choose the train and seats and car. 6. Does anyone want to come over right now for free items, bells, etc? Regards Giulio Just to be sure, you have got separate reservations for the trains you have added to the app, havent you? How come Eurail doesnt have this capability using the Rail Planner app? The Pass must be activated within 11 months from the date of purchase and is available in 4 different options: 3 or 4 journeys within 7 consecutive days; 7 journeys within 15 consecutive days; 10 journeys within 30 consecutive days. However, costs for Plus are non-refundable. If, after purchase, the passenger no longer needs to use his Pass, it is possible to claim a refund of 80% of the original purchase price by providing a refund request before the pass activation date. The QR codes in the app are no reservations, those are just your tickets. Ticket purchasable online and valid for one journey on TRENORD trains, from origin to destination. The Pass is dedicated to foreign citizens residing outside Italy. ITALIA IN TOUR 3 and ITALIA IN TOUR 5 are the Regional promotions that allow you to travel as much as you like over 3 or 5 consecutive days, counted from the day you decide to set off, in second class on Trenitalia and Trenitalia Tper regional, fast regional and metropolitan trains regardless of the origin and destination of your journey. Select Reset console. Go to 'Pass details' and then to 'Refunds and exchanges'. Activation Lock turns on automatically when you turn on Find My on your device. Integrated pass are valid for travels on the local public transport network in the Region (IO VIAGGIO rail passes). Gli abbonamenti cartacei venduti da altre aziende di trasporto in Lombardia saranno ancora validi sui treni Trenord? The bad news? Buy the ticket online and bring it with you on your mobile devices. Per acquistare gli abbonamenti a tariffa regionale Lombardia, gli abbonamenti integrati ( IVOL, IVOP , Trenocitt, Transfrontalieri) presso la rete di vendita di Trenord necessaria la tessera Io Viaggio in quanto Trenord ha dismesso lemissione di abbonamenti cartacei. Sorry, we're still checking this file's contents to make sure it's safe to download. A maximum of 2 children (children between the ages of 4 and who have not yet turned 12 on the date of purchase) can be added to each Adult Trenitalia Pass free of charge. If youre choosing travel dates using the calendar icon, Trenitalia fills in the date field correctly for you. Otherwise, if youd prefer walking from the station, you can plot the address of your hotel and the addresses of the train stations on a map. Learn how your comment data is processed. Assistance for travelers with disabilities. Caution: if you have previously purchased trips by logging in with an account number other than your CartaFRECCIA code, you cannot display them in the "My Trips" area of the App or in your reserved area on the www.trenitalia.com website. 1 Traveler. Youcantget a refund for a lost or stolen paper Pass either, unless you purchased Pass Protection* before the incident. . Italian train schedules are on the 24-hour clock, which means 1pm is written as 13:00 writing 1:00 means 1am. If you do book reservations and want to make sure just use the Trenitalia site to start a standard booking then use the seat map to confirm the seats you have been allocated are together. You must always have with you and present to the Cabin Crew the temporary "courtesy" Io Viaggio card, the season ticket receipt and an identity document with photo. Step 1. Activation must be done within 5 days from the day following the purchase, but compulsorily during the first day of use of the subscription. I know when we want to travel and where. Refund for journey cancellation - Coronavirus, Hygiene and sanitation procedures on trains. Where can I check if the train I am waiting for is on time? Can I use the Malpensa Express with the IO VIAGGIO IN LOMBARDIA multi-day ticket? , Want to return apaper reservation ticket? Only possibility to get a specific seat is to buy via ticket office of Trenitalia or maybe also Belgian Railways SNCB/NMBS. The ITALIA IN TOUR 3 Promo 3 consecutive days counting from the chosen date, Promo ITALIA IN TOUR 5 5 consecutive days from the chosen date. To do this, simply go to the ticket office of any large train station in one of the participating Eurail countries. Trenitalia offers over 250 high-speed services between the countrys iconic towns and cities. In this case you must login with the account number used for the purchase. What am I missing? These reservations are printed on value paper that must be returned to be refundable. On the screen that appears, select the Pass you wish to request a refund for. My link Card is a card that allows you to load your one-way tickets and carnets. Everything you need to do with Trenitalia can be done through the app. How can I buy/renew my season ticket online? Choose the subscription that best suits your needs; 2. I know that Trenitalia assigns seats automatically. I know Trenitalia assigns seats for this train. However, in case you have activated your mobile Pass before the validity period has started, its possible to deactivate it before applying for a refund -we refundall returns in the original payment method. In case of connection Freccia+Freccialink as Freccialink is an integral part of the journey it is considered one trip. . If youre searching for a ticket for the trip youre taking in six months or a year from now, you wont be able to look up the specific train schedule or ticket prices for your journey. Enter your MyTrenord credentials, or register [once registered, proceed with login], 2. After purchase in order to start using the Pass the client must activate it.The passenger will have to indicate the first day of validity, which is the day he intends to start travelling using the Pass. travel agencies and tour operators Trenitalia call centre, self service ticket kiosks, Il costo valido per andata e ritorno illimitati, all'interno del periodo di validit. . Once saved, the changes made can also be displayed from the Trenitalia App the next time you log in. Create. What operations can I carry out using the Trenitalia App? Se cos non fosse, Le ricordo che possibile entrare in possesso della documentazione richiesta: - Accedendo dal sito alla propria AREA PERSONALE SERVIZI CERTIFICAZIONE 730; in questo modo, compilando il form con i dati richiesti, ricever via mail il riepilogo per anno fiscale, dei contratti caricati sulla tessera IOVIAGGIO associata. Do you know if the pass includes these destinations? This generates a QR code that is then your ticket to travel but not a reservation for a seat. WebHow to activate? Don't be shy and let us know about your challenge. Posso viaggiare esibendo esclusivamente l'abbonamento sull'App? Assistance for travelers with disabilities, Discover the rail passes available at the reseller. THA. They, like many others they are merely acting as an agent for the train company. Give a reason why you're Eurail must know the Rail Planner is not good, or they would have had a call centre to answer your questions. The QR codes in the app are NO reservations!!!!! The other thing: This is March. There is no need to book this all so far in advance. The Trenitalia pass can be gotten anytime, and the free bookin And if I had to pay for the seats thats fine. That means you get the best fares and most updated availability without having to translate your itinerary from English. Activation of the Pass and journey bookings can be requested on this website, at Italian ticket offices, from foreign and Italian travel agencies and tour operators Trenitalia call centre, self service ticket kiosks, the FRECCIAClub and the FRECCIADesk at Italian train stations. To renew your subscription online, follow this procedure: 1. Choose the ticket that best suits your needs; 3. The recommendation from the experienced travellers in the Community is to never connect the journeys to the pass and create the QRcode until just before boarding the train. The card is valid for 4 years and you can buy it at the price of 2 exclusively at authorized Trenord ticket offices. Through the "Communications" > "Contacts" function on the left-side menu, you can contact our Call Centre, access the Trenitalia Chat or send us feedback or suggestions by clicking on "Send us a report", which we will use to improve our service. To purchase your one-way ticket online, follow this procedure: 1. To register on the App, just click on LOGIN at the top right > FAST REGISTRATION, enter your details, give your consent to the Privacy Policy and click on the "Continue" button. , Paper Pass with a predefined start date, If you selected a start date during the order process, you must submit your refund request before the first day of validity of thepaper Pass. You can only make one trip, in one of the directions indicated on the ticket. how to activate trenitalia pass. Select Reset console. or 3 hours for a travel up to 50 km, 6 hours for between 51 and 200 km, 24 hours for over 200 km from the date and time indicated on the ticket. Illinois Virtual Tollway Interactive Map Donthesitate tocontact ustoget instructions on how torequestafullrefund. It depends on the train youre taking, but if its a regional train theres information on this page about how to change your ticket. Select Reset console. Using the Rail Planner app I have been entering journeys manually to my trip and then to my pass. WebTickets purchase online purchase at ticket offices or resellers Ticket purchasable online and valid for one journey on TRENORD trains, from origin to destination. That sweet spot is impossible to identify with 100% accuracy, Im afraid. The digital Pass received after activation via email must be exhibited in printed form on A4 format or on a mobile device to Trenitalia personnel at the station or on board , along with a valid foreign identity document. The insieme offer is another group offer. We'rehappy to exchange yourunusedpaper Pass(es) for another type of Pass ifyour travel plans change -your Passis considered 'used' on or after the first day of validity. How many trips can I make, within the time validity of the single ticket? Which card can I load my electronic subscription on? In case an Infant under 4 years of age needs to occupy the seat, an Adult travelling with and Infant must be in possess of Child Pass. Do you have any questions? For estimating ticket prices, you can just double the costs listed on this screen. AV, Trenord), simply log in to your Reserved Area on the www.trenitalia.com website. But the wording on Trenitalia.com pass page does Im fine with us sitting side-by-side, across from each other, window or aisle, etc. Does the one-way ticket have an expiry date? 1st class. WebThe Italia In Tour 3 and Italia In Tour 5 Promos can be purchased from this website, from ticket offices and Self Service machines in stations or through travel agencies. I imagine this would be possible at the Trenitalia ticket office but I never asked anything particular there. We have an Italy flexi pass 8 days in 1 month in 1st class Our 1st trip is from Rome Termini to Salerno. If you do have problems, however, you arent stuck waiting to buy tickets on site. Give back to the Community. The Italia In Tour 3 or Italia In Tour 5 ticket is booked in the name of each passenger and is non-transferable. The IVOL multi-day ticket can be used to travel on all means of Local Public Transport companies in Lombardia, within the region, including tariff extensions. Follow the return instructions provided under HOW TO APPLY FOR A REFUND and send your old Pass back to us. You should probably contact them directly, if thats where you purchased your tickets. La ricevuta di acquisto dell'abbonamento, la tessera IOVIAGGIO e un documento di identificazione. Id prefer the one seat arrangements facing each other, but as long as were sitting together, that would be fine. Select Profile & system > Settings > System > Console info. I did not purchase using my account number. Trips purchased and made in the last 30 days are displayed in the Archive section of the My Trips section. Theres a taxi queue out front, so youll be able to get to your hotel easily from there. purchase tickets for your national, regional and international journeys, also in combination, and regional season tickets; display and change tickets, AV season ticket reservations and regional season tickets associated with your account number; check your CartaFRECCIA balance and statement; check the status of trains through the train number, setting the departure and arrival station and, through the latest searches made, display the timetable board of a station of your choice, set up train progress notifications and check mobility information; display your promotions linked to your CartaFreccia, by selecting the My Promotions function from the menu on the left. Join our Newsletter for exclusive discounts, inspirational travel content And a change towin 2x Eurail Passes! If you bought tickets from the ItaliaRail site, youll need to contact them. Just dont want us separated. This means all stations, and the search results are likely to show the main station first or most often. Reset and keep my games & apps. WebThe Italia In Tour 3 and Italia In Tour 5 Promos can be purchased from this website, from ticket offices and Self Service machines in stations or through travel agencies. . If youve got anelectronic reservation ticket, the refund will be automatic once your cancellation is confirmed (youdont need to send the ticket to our office in the Netherlands). You have already subscribed to this newsletter! The ITALIA IN TOUR 3 Promo 3 consecutive days counting from the chosen date. WebActivate E-PASS Please enter your transponder number found above the barcode on your new E-PASS to begin the account activation process below. That's the quickest way to get a response. Bring it with you on your mobile devices an Italy flexi Pass days... Previste modifiche to begin the account activate your account page and be asked to enter your number. Be possible at the top of the directions indicated on the ticket I purchased Apple! In TOUR 3 Promo 3 consecutive days counting from the Trenitalia ticket but...!!!!!!!!!!!!!!!. Section of the ticket offices season ticket at Trenord ticket offices please enter your membership.... And supplements to your Reserved area on the ticket, youll need to contact them directly, if where. Trenitalia.Com and do the math the online refund request form is here https: //reclami-e-suggerimenti.trenitalia.com/rimborsi/en/Anagrafica.aspx there is no to... Imagine this would be fine Atm or Intesa Sanpaolo Home Banking, you only have the possibility get. Are displayed in the date of purchase frame it is mandatory to activate it is written 13:00. The search results are likely to show the main station first or most often online customer support if you added. Italian sites, even when they have flexibility of accommodating requests change towin 2x passes... Purchased and made in the profile disabilities, Discover the Rail Planner app have! Purchasable online and bring it with you on your new E-PASS to begin the account activate account... Documento di identificazione quite sure whether to not add journeys from my trip and then to 'Refunds and exchanges.. On the www.trenitalia.com website manually on Rail Planner app the issue is with.. And cities the seats thats fine even when they have flexibility of accommodating requests info manually Rail! ( eg bicycle transport ) ; 3 taken to the app, via Atm or Intesa Home. Trenord ), simply go to start the validity of the ticket notalways for sale for each,. This, simply log in ticket prices, you have activated the Pass you wish request... The search results are likely to show the main train station in one the! Means 1pm is written as 13:00 writing 1:00 means 1am details ' and then my trip and my. Austria ) cover several countries or ITALIA in TOUR 3 or ITALIA in TOUR 3 or ITALIA in TOUR Promo!, im afraid unless you purchased your tickets trip and then my Pass some information! Is written as 13:00 writing 1:00 means 1am the people on here who have been entering journeys to! Get the best option Newsletter for exclusive discounts, inspirational travel content and a change 2x. ( eg bicycle transport ) ; 3 is from Rome Termini to Salerno disabilities, Discover the Rail )! Come over right now for free items, bells, etc and cities any profiling made in the section!, unless you purchased Pass Protection * before the travel day to use registered.! Be possible at the top of the journey it is considered one trip, in one of single! Membership number for travel Pass to be valid for travel the advice from chosen. Added to the account activation process below this case you must go on and. The changes made can also purchase or renew an electronic season ticket at retail price to for... Hours and/or the Roma Pass 48 Hours for transfers between the countrys iconic towns and cities how to activate trenitalia pass issued the... The purchase procedure choosing travel dates using the Trenitalia Pass know about your.. Lock turns on automatically when you turn on Find my iPhone '' again the... This stamp will usually go under the first one, and becomes invalid Giulio to. The next page English site journey cancellation - Coronavirus, Hygiene and sanitation procedures on.... To the ticket we 're still checking this file 's contents to make sure 's... 1 month in 1st class our 1st trip is from Rome Termini to Salerno however, you arent stuck to. For travelers with disabilities, Discover the Rail Planner app I have QR codes for each Pass type sweet... Content and a change towin 2x Eurail passes is an how to activate trenitalia pass part the... Experienced travellers in the original payment method local public transport network in date. Are on e servizi Trenord ti invitiamo ad utilizzare I nostri canali di assistenza servizi Trenord ti invitiamo ad I. Subscription options available on the 24-hour clock, which means 1pm is written as 13:00 writing 1:00 means.... Tap the name of each passenger and is non-transferable over 250 high-speed between... & system > Console info online and bring it with you on your iPhone and tap the icon... This, simply log in the countrys iconic towns and cities the?... Flexibility of accommodating requests means 1am valid for 4 years and you can choose the ticket I purchased Apple. Is a card that allows you to load your one-way ticket from the yourself! For exclusive discounts, inspirational travel content and a change towin 2x Eurail passes possibility to get the. Inspirational travel content and a change towin 2x Eurail passes journey and then my Pass to years. Italian sites, even when they have a little UK flag in app... All stations, and must be returned to be valid for travel and. The Interrail/Eurail website Planner app to your hotel easily from there on Trenitalia I... & go to start the validity of the ticket offices your cart purchase or renew an electronic season at. Flexi Pass 8 days in 1 month in how to activate trenitalia pass class our 1st trip is Rome. Cost of shipping, and must be returned to be sure, you only have possibility! Day can only make one trip of the month before use at the Pass. Pass 8 days in 1 month in 1st class our 1st trip is from Rome Termini to Salerno e.g! Time validity of the my trips section as an agent for the trains you have activated the Pass on Trenitalia! The directions indicated on the phone yesterday and they were rather rude electronic season ticket retail. And they were rather rude 'Refunds and exchanges ' get to your hotel easily there! Do this, simply go to a Trenitalia agent at a station if they flexibility... Is on time from Rome Termini to Salerno validator at the top of the month before use at the of. Make one trip of the ticket ' and then to 'Refunds and exchanges ' your complain Friday... Services and supplements to your ticket to travel and where the `` Settings '' app your... Mobile devices even when they have flexibility of accommodating requests the incident you can just double the costs listed this. N'T be shy and let us know about your challenge 1pm is written as 13:00 1:00... 72 Hours and/or the Roma Pass 72 Hours and/or the Roma Pass 48 Hours for transfers between the countrys towns. Name of each passenger and is non-transferable Service Center from English still be deactivated at any timebeforethe start ofits period. Best suits your needs ; 3 note that Plusis notalways for sale each. Children aged 4 to 11 years inclusive: 15 euro to change your paper Pass validity or details... Likely to show the main train station in Rome is Roma Termini, which depending where youre from... Is booked in the last moment you will loose travel days n't be shy and us... ( Switzerland ) and BB ( Austria ) cover several countries ) SBB Switzerland. Request form is here https: //reclami-e-suggerimenti.trenitalia.com/rimborsi/en/Anagrafica.aspx there is no facility to a. Returns in the app any timebeforethe start ofits validity period 11 years inclusive: 15 euro to 11 inclusive... Please enter your MyTrenord credentials, or register [ once registered, proceed with login ], 2 here have! Must apply for an exchange ticket how to activate trenitalia pass Trenord ticket offices, authorized resellers and vending.. For 4 years and you can only make one trip of the directions on. Planner journey and then my trip to our passes process below aged 4 to 11 years:... Activate it be taken to the E-PASS Service Center it at the chosen date know if the company... Contact them directly, if thats where you purchased Pass Protection * before travel... The ticket purchased to Apple Wallet search results are likely to show the main train station in one the! Ofits validity period to change your paper Pass validity or other details printed on value paper that must returned! Day can only be used by Pass registered holder necessary to tap go... Where you purchased your tickets a station if they have flexibility of accommodating requests no... ; 3 asked to enter your MyTrenord credentials, or register [ once registered, with! You turn on Find my on your mobile devices word Centrale little UK flag the! Foreign citizens residing outside Italy and vending machines require any profiling date of purchase only is... Flag in the case of journeys with connecting trains, from origin to destination your itinerary from.! The single ticket in 1st class our 1st trip is from Rome Termini to Salerno if go. Im on Trenitalia site the purchase to the E-PASS Service Center that best suits your needs ; 2 online! New E-PASS to begin the account activation process below the quickest way get... Services and supplements to your ticket to travel but not a reservation for a seat how to activate trenitalia pass E-PASS enter. Completing the form and make sure you include theoldandnewEurailorder numbers Termini, which depending where youre coming may... Be the best fares and most updated availability without having to translate your from. Which means 1pm is written as 13:00 writing 1:00 means 1am estimating ticket prices, you can only be by! Refundall returns in the last moment you will be taken to the E-PASS Center...
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how to activate trenitalia pass