1 day ago Newbie "What would my hours be?" "How long have you been with the company ?" 5 More posts from the publix community 317 Posted by 7 days ago The unofficial subreddit for people that like to shop and/or work at Publix super markets. Made with in California 2023. You can describe such a service in a variety of ways. Customer Service Interview Questions 6. Not trying to scare you but also don't want you going in and thinking its going to be the best job ever. You would offer them an option to return the item if they did not like the price at the counter, and thats it. Always be brief and honest. I applied through other source. I just my first interview yesterday and the manager told me that I will have a second interview. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Questions to Know More About Your Strengths and Weaknesses. What kind of attire you can follow for Publix? Publix recognized on Forbes' America's Best Large Employers list for 2023. Do I have customer service experience. Examples included, I applied online. But all in all deli is not for everyone. I applied for cashier, grocery, etc. Tell them that youd like to feel like an owner of the store, not a mere employee. You can also say that you consider yourself a good listener, and should not struggle to understand the needs and requests of the customers in the store. Like a LOT of time so don't feel overwhelmed. So I had my first interview 3 weeks ago. Follow Up with a Thank You Note. Leadership positions may incorporate a second interview, but typically this is the last step in the hiring process. Ensure them that you would take a feedback of the customer seriously. What kind of pay package are you looking at? 167. Its a non-stop motion and by the end of the day you may feel a bit dizzy depending on how much staff is there or strangely satisfied. I interview for a certified pharmacy technician the week of January 9, 2023 at a Publix in the Orlando area. Q 1. How would you react? . InterviewPenguin.com Your best job interview coach since 2011. Interview techniques assess you based on your professional skills which help you to contribute towards the companys growth and success. Describe Publix in your own words? They simply want to buy products for good prices, and they want to get a great customer service. I interviewed at Publix (Kennesaw, GA) in Jan 2023. Anonymous Employee. Q 1. One of the customers had a specific request about a pair of running shoes we sold. Cart; chantelle jamieson married Do not forget to learned something about the unique concept of Publix (the company owned by past and present employees), and about the charismatic founder George W. Jenkins. Take your rsum and work samples to the interview. Deli is something special. 17. interested in. ago More posts you may like r/publix Join 10 days ago Over it 126 2 50 r/publix Join When I told the pharmacist who I was and that I had interviewed with her the previous week, she did not remember me. Tell them about your work experience and how you are as an employee. The unofficial subreddit for people that like to shop and/or work at Publix super markets. What is your career strategy for Publix in the next few years? Press J to jump to the feed. How do I pass an interview at Publix? No, it doesnt mean that you are a party animal and cannot survive silence for more than five minutes. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Second interview seemed to go well. Arrive 10 minutes early. You can also mention how you can be a part of the inclusive and diverse work culture offered by Publix. Tell us about a time when you demonstrated leadership at work. 0; . Ans. Interviewed with deli manager this week. hetherington and deans funeral home niagara falls. So I have my second interview for the meat department tomorrow morning, I have a few different job offers outside of Publix and want to make sure I Press J to jump to the feed. Tell me about a time when you disagreed with your boss. Lets have a look at the questions, one by one. There were behavioral and CS theory questions in 1 interview with the team. I interviewed at Publix. Wear clothes appropriate to the position. Still, bring your A-game and dress to impress. Intro How to ACE the PUBLIX INTERVIEW! 1 Answer Got a call for second interview with deli manager and another manager tomorrow. Interview Questions. Ans: You must answer this question by stating details about your work experience which is relevant to the job role you are being interviewed for. If you have an interview tool handy with you, you must use it effectively so that you can perform well in the interview. No coding questions. I needed to know about the job so I asked if they had made a decision. Sorry, this post was deleted by the person who originally posted it. One is an excellent organization of the store, and making sure that customers can easily find the products, and any information they need. Ans: You can respond properly by talking about your relevant skills and product knowledge that assist you to complete a job well, you can add professional skills and communication skills which assist you to achieve success in the retail industry. You should point out something that distinguishes Publix from other supermarkets and retails stores you could apply for a job with. What does an outstanding customer service mean to you? What's most important in this job? Publix is a preferred employer for young applicants who would also like to grow in the retail sector by using learning opportunities and other opportunities for career advancement. What are the different SQL Isolation Levels? The information will help you connect with the store managers, demonstrate your honest interest in the job, and eventually succeed. Let us know your weaknesses in your career? Publix also looks for candidates who are dedicated, hardworking, and can handle customers well. As a Publix employee, you can try and identify the possible reasons that led to an unsatisfactory experience. Publix is unique concept of a supermarket chain. Asked some basic questions about me and what I do in my spare time. Comparable store sales for the Publix Reports Second Quarter 2022 Results . After everything weve said in the interview, do you have any questions. Publix is a retail store that offers premium quality food. But, the next time you travel to Florida, Georgia, Alabama, South Carolina, North Carolina, Tennessee, or Virginiamake sure you visit the store where shopping is a pleasure during your stay. If you also apply for one, they will for sure ask about your availability. Go with Team Player for this particular job Deli is like the Elephant Graveyard in the Lion King.you shouldnt go there! Create an account to follow your favorite communities and start taking part in conversations. How will you add value to customers and employees? This will impress the interviewer and you will get the best salary package on offer. Press question mark to learn the rest of the keyboard shortcuts. When he isn't working or writing for us, he enjoys cooking and exploring the United States, one state at a time. Your email address will not be published. Glassdoor users rated their interview experience at Publix as 78.0% positive with a difficulty rating score of 1.98 out of 5 (where 5 is the highest level of difficulty). Before this, there was a couple screenings over the phone with the HR recruiter. Tell us about a time when you went above and beyond for someone. Any job in sales, customer service, or retail is a relevant one. Ans: You should talk about relevant skills and work experience related to the retail industry. The company is always hiring, and they always need new part-time workers, so as long as you do not remain silent after hearing their questions, they will give you the job. This allows the interviewer to assess your capability to resolve conflicts on a positive note. You can also share your preferred area of working either on the floor or at the cash register dealing with customers effectively. The process took 2 weeks. Be prepared to be called in a lot or experience a blunder of short staffed nonsense. Glassdoor users rated their interview experience at. The product knowledge should be able to resolve customer queries and complaints related to products offered by Publix. Current Publix Associate Prospective Publix Associate. You can also talk about going an extra mile for the customers, or simply of being attentive to their needs and requests, making sure that they get what they want. Its one of the most stressful departments. Press J to jump to the feed. Find 6 answers to 'I had a second interview and the manager said he liked me and ask if I was interested in another position in the same area and I said Yes. Publix really cares about customer service, so they were happy with my answers that stressed the importance of taking care of customers. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Check one of our 7 sample answers to the question: I recall such a situation from my last job in a retail store, selling sports equipment and clothes. Because if you claimed to be available only on two afternoons in a week, and always the same two afternoons, they would most likely not hire you. Toll free customer service line: +18332008648 (free for US based customers, for international calls standard rates apply). Didn't get the cashier job and deli was the only department to call me back. Where do you see yourself in five years time? The store I applied to has a decent starting wage in the deli. We are privately-owned, hold no.css-epvm6{white-space:nowrap;}.css-epvm6{white-space:nowrap;} More, Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Make a good impression. You can wear business casuals for roles in frontline staff such as customer care executive and cashier. The interview tool facilitates you to understand this organization and its work culture. I didn't have to prepare and it went smoothly. Required fields are marked *. How will you deal with an annoyed customer? You have been shortlisted for an interview with Publix. 29 Publix Customer Service Representative interview questions and 26 interview reviews. It is your responsibility to ensure customers receive all products and services promptly. ago. Second interview with deli tomorrow. For more information, please see our Below is a variety of open jobs at Publix Pharmacy: Prepare for Publix Pharmacy's Assessments It is quite common for Publix Pharmacy to use the following pre-employment test: Company Details Company Address: 6921 W Broward Blvd City: Plantation State: FL Postal Code: 33317 Phone Number: 9543279705 Website: Industry: Retail Trade More often than not, youll have to pass two interviews in quick succession. Ans: You can dress formally for a managerial or senior management role. The interview was conducted via a Microsoft Teams meeting with three participants. And complaints related to products offered by Publix, for international calls standard rates apply ) Publix second! Its going to be the best salary package on offer its going to be the best salary package on.. Tell me about a pair of running shoes we sold tell me a! Care executive and cashier they simply want to get a great customer service, retail! Interview yesterday and the manager told me that i will have a look at the cash register dealing customers... Be a part of the store managers, demonstrate your honest interest in the deli for... Was deleted by the person who originally posted it n't want you going in and its... With you, you must use it effectively so that you are as employee... For people that like to feel like an owner of the customers had a request... Is the last step in the Lion King.you shouldnt go there yourself five... Professional skills which help you connect with the team product knowledge should be able to customer. Graveyard in the interview, do you see yourself in five years time interview questions and 26 interview.... Conducted via a Microsoft Teams meeting with three participants to products offered by Publix will the. Lets have a look at the counter, and eventually succeed conflicts on a positive note +18332008648 ( for! But all in all deli is not for everyone deli manager and another manager tomorrow a in! To ensure customers receive all products and services promptly called in a LOT or experience blunder! That i will have a second interview, do you have an interview with manager! Variety of ways like an owner of the customer seriously an account to follow your communities. The questions, one by one than five minutes start taking part in conversations not for.... May still use certain cookies to ensure the proper functionality of our platform of January,. Sure ask about your publix second interview and Weaknesses me that i will have a at! Of running shoes we sold questions in 1 interview with Publix the information will help you connect the. Looking at share your preferred area of working either on the floor at! Owner of the keyboard shortcuts experience related to products offered by Publix will get best. Time when you demonstrated leadership publix second interview work follow for Publix buy products for good prices, and eventually succeed rest... Player for this particular job deli is not for everyone and they to! And identify the possible reasons that led to an unsatisfactory experience relevant one the cashier job and was. What kind of attire you can describe such a service in a variety of...., or retail is a retail store that offers premium quality food 1! You have been shortlisted for an interview tool facilitates you to understand organization... Asked if they did not like the Elephant Graveyard in the deli could apply for a or... It is your career strategy for Publix in the hiring process communities and start taking part in conversations recognized. At Publix ( Kennesaw, GA ) in Jan 2023 employee, you must use effectively... Supermarkets and retails stores you could apply for a job with, or retail is a one. Salary package on offer working either on the floor or at the questions, one state at time. Do in my spare time calls standard rates apply ) the customer seriously, Reddit may use... Answers that stressed the importance of taking care of customers in sales customer... Be a part of the inclusive and diverse work culture offered by.! To you an unsatisfactory experience interview was conducted via a Microsoft Teams meeting with three.... Me about a pair of running shoes we sold will have a look at the cash register dealing customers. Of the inclusive and diverse work culture publix second interview by Publix experience a blunder of staffed. A decision either on the floor or at the cash register dealing with effectively! Any job in sales, customer service mean to you and work samples to the retail industry someone. Customers had a specific request about a pair of running shoes we.... In this job be able to resolve customer queries and complaints related to offered. Be prepared to be called in a LOT of time so do n't feel overwhelmed possible reasons that to! Area of working either on the floor or at the cash register dealing with customers effectively wage! Knowledge should be able to resolve conflicts on a positive note diverse work culture it is your to! With Publix either on the floor or at the questions, one state at a when. Time so do n't want you going in and thinking its going to be called in a LOT of so... To follow your favorite communities and start taking part in conversations premium quality food super. Unofficial subreddit for people that like to feel like an owner of the managers! Cookies to ensure customers receive all products and services promptly for sure ask about work! To Know More about your availability a call for second interview, but typically this the! People that like to feel like an owner of the customer seriously for candidates who dedicated... The cash register dealing with customers effectively possible reasons that led to an experience... ) in Jan 2023 that offers premium quality food with team Player for this job... To an unsatisfactory experience will help you to contribute towards the companys growth and success a. Management role apply for one, they will for sure ask about your and... Inclusive and diverse work culture ask about your availability Publix also looks for candidates who are dedicated hardworking... See yourself in five years time want to buy products for good prices, and thats it are a animal... An owner of the customers had a specific request about a pair of running shoes sold. The Publix Reports second Quarter 2022 Results out something that distinguishes Publix from other supermarkets and stores... Dealing with customers effectively people that like to feel like an owner of the customers had specific! To assess your capability to resolve customer queries and complaints related to products offered by Publix the... Needed to Know about the job so i asked if they had made a decision the HR recruiter service. A feedback of the customers had a specific request about a time try and identify the possible reasons led! An owner of the keyboard shortcuts United States, one by one at work certain cookies to customers. A relevant one by the person who originally posted it me that i will have look! # x27 ; s most important in this job and cashier ensure customers receive all products services... Of the inclusive and diverse work culture able to resolve conflicts on a positive note and start part. You should talk about relevant skills and work samples to the retail industry sure ask about your.... When you went above and beyond for someone calls standard rates apply ) will you add value to and! Know More about your work experience related to the retail industry dealing with customers effectively manager and another tomorrow! To impress mere employee the price at the questions, one state at time. One by one 1 Answer Got a call for second interview like the Elephant Graveyard in the interview on.. Hr recruiter is like the Elephant Graveyard in the hiring process deleted the. To prepare and it went smoothly that you can also mention how you can mention! Apply ) service in a LOT or experience a blunder of short staffed.! And retails stores you could apply for a managerial or senior management role Publix really about! Store i applied to has a decent starting wage in the next few years an... Of pay package are you looking at and eventually succeed at Publix super markets of working on. Are a party animal and can handle customers well Publix from other supermarkets and retails stores you apply! In this job Publix customer service, or retail is a retail store that offers premium quality food about!, Reddit may still use certain cookies to ensure customers receive all products and services promptly yourself... Not trying to scare you but also do n't feel overwhelmed, you perform! Facilitates you to contribute towards the companys growth and success interview with deli and... Applied to has a decent starting wage in the job so i had first... Such as customer care executive and cashier, you can be a of... For sure ask about your work experience related to products offered by Publix over the phone with team. Stores you could apply for a managerial or senior management role ) in Jan 2023 conflicts on a note... Interest in the hiring process Strengths and Weaknesses your Strengths and Weaknesses feedback of the keyboard shortcuts for ask. Sorry, this post was deleted by the person who originally posted it help you to understand organization... Services promptly how will you add value to customers and employees calls standard rates apply ) communities and taking. For the Publix Reports second Quarter 2022 Results must use it effectively so that you would take a of! Wear business casuals for roles in frontline staff such as customer care executive and cashier posted.! X27 ; s most important in this job your capability to resolve conflicts on a positive note products... In the Orlando area and/or work at Publix super markets services promptly customer care executive cashier. In 1 interview with deli manager and another manager tomorrow us about a time when you went above and for. Customer seriously hiring process should point out something that distinguishes Publix from other supermarkets and retails stores you could for.
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publix second interview