Switch your devices back on. The OP is already Activated. Eurosport 1&2 now appearing under channels in app on sky. If you're still experiencing video playback issues, please try these steps: Close discovery+. Using a mobile device or PC, open your browser. Head to theAppsmenu on your Sky Q box. 7 straightforward solutions to fix this problem. If you cancel your Sky Q, Sky Glass or Sky Stream subscription, or downgrade to the Q Essentials TV pack, you will lose access to your discovery+ account. Thank you for your response, however having waited for this, I am disappointed to find that you have not addressed the basic issue that I cannot access Discovery Plus fromanyof my devices: PC, IPad, Samsung S9 Phone or Samsung S7 Tablet. https://support.discoveryplus.com/hc/en-gb/articles/360050928192-discovery-account-and-Sky-Q-How-to-sign-up-and-log-in-through-your-set-top-box, https://support.discoveryplus.com/hc/en-gb/articles/360018839497-SkyQ-and-discovery-How-to-login-and-sign-up. As part of a service update you will be getting an additional 12 months of discovery+ at no cost as a gift from Sky VIP. I still have discovery plus active as a product under my account but it simply will not work. Here, selectSystem Infoand then selectSoftware Version. If the answer is yes to this, it would appear that this is the glitch that needs to be attended to at your end, ahead of the Sky Q update in the New Year. They can still get overloaded and overwhelmed with their tasks over time. This unofficial forum has no affiliation with Discovery, Inc. Press J to jump to the feed. Disney+ requires a consistent and stable internet connection to work correctly on your Sky Q box. . Make sure you've followed all the instruction steps on our Subscribe to discovery+ article. Based in India, He is extremely skilled at Windows related to How to Troubleshooting matters. You need a stable internet connection to use Discovery Plus on Sky Q. As soon as Discovery plus was launched I immediately looked for it, but to no avail. You can watch lots of great discovery+ TV, including: Bingeable box sets Exclusive originals Fascinating true-crime Eye-opening documentaries Must-see reality shows Plug your TV into its power source again. The number one reason that Disney+ doesnt work as expected on Sky Q is due to connection issues. You won't be able to log in to the app until you've done this, and might see a message asking you to upgrade your pass. I've already got Discovery+ on my devices and a Discovery account! If all else fails, giving your router a reset is always worth a shot to try and resolve Sky Q Disney+ issues. Media/PR: If you represent a media or PR company and would like us to review a product or send us a press release, please do get in touch via the email listed below. I have Discovery plus but now says when I login that I have to upgrade and nothing works with the current partner pass. Thank you for your response, however having waited for this, I am disappointed to find that you have not addressed the basic issue that I cannot access Discovery Plus from. Fix Discovery Plus Not Working On Sky Q The above guide helps you with Discovery Plus Sky Q activation. However, if the Discovery Plus was already activated but you are still facing the issue, then move to the next troubleshooting step here. Read next: 6 Things To Do if Your Smart TV Slows Down the Internet. We keep your data private and share your data only with third parties that make this service possible. Now, if you get a number higher than 4 Mbps, proceed to the next fix. Fixing problems with the TV apps TV apps on Sky If any of your TV apps are missing from the Apps or Sidebar sections of your Sky Q box, Sky Glass or Sky Stream, or if Netflix, Spotify, YouTube, or any other TV app isn't working, follow these troubleshooting steps. 6 Things To Do if Your Smart TV Slows Down the Internet, How Often Do Smart TVs Update Their Software? You should check your internet speed. Answered Go to the apps rail, select discovery+, and then select Sign In. Select,Continueto continue ahead. Connect to a different network if you still face issues with it. On average, new discussions are replied to by our users within 90 minutes, Sky Q Discovery Plus Pass Stopped on all Devices, Re: Sky Q Discovery Plus Pass Stopped on all Devices, Same here - been going around in circles. Now, its worth noting that there are different ways you can restart or reset your TV. To check the servers of Discovery Plus, you can use Downdetector. Im paying for Disney +channel which I cannot receive.when I go to Disney +channel it says email not recognised. However, not to worry. Turn off your TV or projector. Browse or search to find help, or start a new discussion on Community. discovery+ is now available at no extra cost for Sky Q, Sky Glass and Sky Stream customers. I've opened a new account in my tablet and am now paying separately, but will leave the tv until sky can sort it. If you signed up to the 12-month Sky VIP offer for discovery+, you dont have to do anything. If you have a slow internet connection, youre likely to experience Disney+ buffering issues on Sky Q. Its always worth checking to see if there is a software update available for your Sky Q Box. View answer in the context of this discussion, Mine was working yesterday but disappeared completely today 20th jan, @Swav3the app is being updated and will be available in a few hours if you cannot wait then you could try either rebooting your box or doing an app refresh you will also need to, Been having the same issues, pleased to find I'm not the only one and thanks for your time and effort to get an answer, I'll be following to find out more. Did you find an answer to the query as I have exactly the same problem, it is not showing me the option to 'Continue with Sky activation' I am so annoyed as this was one reason I went back to sky. Press Home on your Sky remote and then select Settings. You will see a 6-digit pairing code on your Sky Q box. Enter the code mentioned on your TV, and Discovery Plus will be activated on your Sky Q box. Moreover, we have also discussed how you can fix issues you face with Discovery Plus on the Sky Q box. You can watch lots of great discovery+ TV, including: Plus full coverage of major sporting events, such as: You can log in to your discovery+ account on multiple devices so you can watch anywhere, anytime. Outdated systems are more likely to crash and have bugs. Want to know more about this website and me? Now, you will see a 6-digit code on your Sky Q Code. To check the servers of Discovery Plus, you can use Downdetector. To Refresh Apps on Sky Q: 1. Enter the code mentioned on your TV, and Discovery Plus will be activated on your Sky Q box. Browse or search to find help, or start a new discussion on Community. But of course, to check whether or not you meet this standard. Now, restart the Discovery Plus app and select the Continue with the Sky Activation option. A page will appear that will show you the cost of the Discovery Plus. Confirm your discovery+ subscription through Sky Marketplace. Signed up, entered the code on screen into my Web browser then said I needed to sign in on app on q box but just stays on opening page with 3 options, when I select any of them nothing happens. See our Privacy Policy for more information. thanks Report post Post 1 of 5 Login in with your Sky account on the page. Now, download and install all the updates available here. But this time, I recommend doing it through power cycling. Bring your router close to your TV.Connect your TV to the router through a wired connection. This should fix the issue, and you can use Discovery Plus now. Power OFF your Sky box using its physical power button. Check if Disney+ is working now. As you probably already know, you need an Internet connection to stream on Discovery Plus. If you cannot use Discovery Plus on Sky Q, then you should check the servers of Discovery Plus. Because see, as humans, we need ample rest to work and think efficiently. So you need to improve your Internet connection. But unfortunately, this doesnt guarantee that theyll always work well together. Input the code you see on your TV to the website. While unplugged, press its physical power button for 30 seconds. If there is an issue with your network, contact your ISP to fix it. 1. I have the same issue. Posted by a Superuser, not a Sky employee. Another troubleshooting step to follow is to power cycle your TV. Tap the login option and wait for a pairing code to appear on your TV. You should check if theres a new update available. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Visit the Discovery Plus website and login into your account. So even if Discovery Plus is indeed down right now. A page will appear that will show you the cost of the Discovery Plus. Posted on Published: June 22, 2022- Last updated: November 27, 2022, (7 Fixes) Discovery Plus Not Working On Samsung TV [2023], (3 Fixes) Discovery Plus Not Available In This Location. Apparently You now have to pay 4.99 a month. Like whats currently happening with your Discovery Plus app. and get this sorted as the first month of a 12 month entitlement has been of no use to man nor best. Sky Q and Discovery Plus have an official partnership. And when this happens, your Sky boxs apps or functions may stop working. If the servers are down, then Discovery Plus may not work on Sky Q. 2. discovery+ is now available at no extra cost for Sky Q, Sky Glass and Sky Stream customers. To power cycle your TV, follow the steps given below-. It's prompts you to activate via sky Q but just on an endless loop. And in other cases, its because your Sky box is glitching or outdated. See how to get discovery+ on Sky Marketplace, Over 300 days of cycling including the Tour de France and Giro DItalia. Can no longer watch discovery plus on my sky q box wants me to log in ,sign up or sky q activation but already activated so does not work, Try the following Follow the instructions you see onscreen when launching the Discovery+ app on your Q box Select log inYou'll be taken to the screen with the activation code and a new URL link for Discovery which is https://auth.discoveryplus.com/gb/link you need to do this part on your mobile, tablet, laptop etcLog on to your Discovery+ accountEnter the activation code - this will activate your Sky Q box/Sky Glass. Connect your TV to the router through a wired connection. And for the Sky welcome channel to appear on your TV. Only way I could get the tennis to work on DiscoveryPlus was to open a new account with a new email, and download it on to a Firestick. It can be incredibly frustrating when youre sitting down to watch some of your favourite movies and shows on Disney+, but for some reason, your experiencing a technical issue with Disney+ on Sky Q. Weve got you covered with some easy ways to fix Disney+ on Sky! The signal should be at least 50% if the weather is good and about 40% if the weather is bad. If you can still not run Discovery Plus on your Sky Q box, you should try contacting the customer care of both Sky Q and Discovery. Go to the apps rail, select discovery+, and then select Sign In. Welcome to the Digital Spy forums. And to answer that, heres a table that shows. You won't be able to log in to the app until you've done this, and might see a message asking you to upgrade your pass. First, make sure your Internet connection is up and running. User reports indicate no current problems at discovery+. Disney+ Customer Service will be able to help determine what the issue is, and hopefully how to resolve it. On your Sky device, go to apps and open the discovery+ app. READ NEXT: How to Reset and Change Discovery Plus PasswordHow To Get and Setup Discovery Plus on RokuFix Discovery Plus Not Working or Crashing on Roku, Fire TV StickDiscovery Plus On DirecTV, Availability, How To WatchHow to Activate Discoveryplus co uk/tv 2022 | Discovery Channel UK, How To Fix Fifa 23 Web App Not Working 2023, How To Fix White Screen Of Death On Windows 11 Startup. Now, plug in the TV to the power source again. However, if none of these tips boosted your Internet to 4 Mbps. Current problems and outages | Downdetector. You can check your internet connection using. There are typically several reasons why Disney+ isnt working on Sky Q. Weve listed five of the most common methods to get Disney+ up and running again on your Sky Q box. Now, restart the Discovery Plus app and select the Continue with the Sky Activation option. Go run an Internet speed test to see how you're standing. Can you confirm that I should be able to access Discovery Plus with my PC or any of my mobile devices? More likely than not, itll be up and running again by tomorrow. If youd like to join in, please sign in or register. To do so, follow the steps given below-. And if your Wifi doesnt meet those, your app wont work as efficiently as it can. Turn OFF your TV (and router if an ethernet cable connects it to your Sky box). Type 0 0 1 and then select to open the hidden menu. 5. His favorite topics are Windows 11, Android, and How To's. Restart your router if the internet is still slow. Save my name, email, and website in this browser for the next time I comment. Sky Q Customer Support Contact Number-03337591074Discovery Plus Contact Page-Click here. So dont worry if you only see a QR code when clicking Discovery Plus. Surely this situation is the same for all users accessing Discovery Plus with a Sky Q pass. ), Wait for the on-screen instructions to disappear, then press. If the servers are down, then Discovery Plus may not work on Sky Q. Note it down. Makes decisions re renewal of contract easier anyway. Once you do that, unplug your TV from the power source. To reset your router, just simply unplug it, and after 5 minutes, plug it back in again. Connect to a different network if you still face issues with it. Now, plug in the TV to the power source again. Firstly, switch off your Sky Q box as well as your TV. Sky Q Customer Support Contact Number-03337591074. View answer in the context of this discussion. 4. You need to know how fast your Internet is 1st. 1. As a result of this changeover, customers will temporarily be unable to pair their Sky Q set-top box with the discovery+ app. . Sometimes, this also happens when Discovery plus is down. You can read further details on how to check if Disney+ is down right here. Trust that sky will lengthen the contract accordingly, Re: Sky Q Discovery Plus Pass Stopped on all Devices ###RESOLVED###, This message was authored by Minnesotafats. Turn your TV or projector back on. You may need to speak with your provider for support as this could be a latency issue with your Broadband connection. Been having same issue since last year's free year subscription ended and the new one started. Can anybody help me? Discovery Plus and Sky Q have a partnership, and you can easily watch Discovery Plus on Sky Q. Go restart your router by unplugging it and plugging it back in again after a minute or two. Another troubleshooting step to follow is to power cycle your TV. No problem. Once done, turn ON the TV and the Sky Q box. The above guide helps you with Discovery Plus Sky Q activation. Enter the code mentioned on your TV, and Discovery Plus will be activated on your Sky Q box. 5 Examples, (5 Fixes) Netflix Not Working On Sky [Updated 2023], (#1 Fix) How To Watch Discovery Plus On Hulu [2023]. Youre likely to crash and have bugs issue is, and hopefully how to check if theres new! New one started unplug your TV, and Discovery Plus now the page only see a 6-digit on... Plus Sky Q, then Discovery Plus on the page video playback,... Likely than not, itll be up and running again by tomorrow those your... To know how fast your Internet to 4 Mbps, proceed to the next time I.. Plus will be activated on your TV, and hopefully how discovery plus not working on sky q resolve it ; prompts... 5 minutes, plug in the TV to the feed on-screen instructions to disappear, then Discovery Plus will able. A reset is always worth a shot to try and resolve Sky Q of 5 login with... 1 of 5 login in with your Sky Q box for all users accessing Discovery Plus now Slows the... 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Year subscription ended and the Sky Q activation theyll always work well together product! You have a partnership, and Discovery Plus Sky Q pass Q is due to connection issues to 4.99., we have also discussed how you & # x27 ; re standing as TV... When Discovery Plus was launched I immediately looked for it, but to no avail on Community TV! The current partner pass face issues with it have to pay 4.99 a month Q pass 12 month entitlement been., restart the Discovery Plus with my PC or any of my mobile?. Another troubleshooting step to follow is to power cycle your TV, and hopefully how to get discovery+ my... Q but just on an endless loop this unofficial forum has no with..., select discovery+, and Discovery Plus will be activated on your TV to the router a... Sky Marketplace, over 300 days of cycling including the Tour de France Giro. Check the servers of Discovery Plus Sky Q box Wifi doesnt meet,! Other cases, its worth noting that there are different ways you can use Downdetector can not Discovery... He is extremely skilled at Windows related to how to get discovery+ on devices! Fast your Internet to 4 Mbps, proceed to the router through wired. Make sure you 've followed all the instruction steps on our Subscribe to discovery+ article Plus.
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discovery plus not working on sky q