If you have received this email in error please notify the originator of the message and then delete this message from your system. View as HTML. On receipt of your complaint, we will get back to you within three working days with an acknowledgement in writing and give you the name of the person dealing with it. If you require any further information or clarification, please do not hesitate to get in touch.
A stage 3 complaint procedure involves a member panel composed of an independent chairperson and two independent people. Search Our Properties. IMPORTANT: Luton Borough Council routinely monitors the content of e-mail @_.BM(}4-hrHifo}EXt5zJS}[*}jkH]4YA;59%9WF! There are many businesses and companies that can be contacted in this way. 0000001520 00000 n
2# It has left some viewers of the controversial series expressing concerns over the mental health . Complaint's procedure is a joke. Advocacy is one way in which people who are in any way disadvantaged or vulnerable can be supported and encouraged to strive for these basic rights and needs. 01/04/2014 - 31/03/2015 If you require us to post your information instead, you will need to inform us of this and confirm your current address as soon as possible. [XtMLopKETX2Xk5-w*O9wq]@iE%8Id800=7C3?No4IB+OOb,p
Q#RZ_#IB1D(?~xcS{! Dear Luton Borough Council, Under the Freedom of Information Act 2000, I'd like to make a request regarding complaints filed against the roads regulated by your authority. Please quote the reference number provided Authority faces 49m shortfall as airport revenue slumps during coronavirus lockdown. endstream
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Without your help I would not have been refunded the 10.50 excess parking fee I had paid in error in August. I am currently working as Business Support Officer at Luton Borough Council, in Housing Solutions Team. If you want to know more about how the council keeps your data safe please see our main privacy . Freephone 0800 014 7333 We automatically connect you to contacts at thousands of household names, ombudsmen and regulators to find a resolution. traffic signal faults. Resolver is not affiliated to, linked with or otherwise endorsed by Luton Council. Middle Eastern tapas at Pistachio. Your donations keep this site and others like it running. The owners of a popular restaurant are planning to open a second - this time in Beeston. Theres no jargon in our rights guides. damaged pavement or kerbs. The Child and Adolescent Mental Health Service (CAMHS) provides outpatient assessments, support and treatment for children and young people up to the age of 18 experiencing moderate to severe mental health problems. You have rejected additional cookies. Role: Highway Inspector Department: Public Realm Grade: L6 Connect2Luton are excited to recruit a Highway Inspector on behalf of Luton Borough Council within their Public Realm department. Messages that breach policy or pose a threat may be quarantined or deleted. We'll get you noticed. The B. Luton, United Kingdom. 0000141763 00000 n
PCN details. Advocates offer support and understanding, sometimes enabling their partners to speak for themselves. Main purpose of position: Inspect the condition of highways and complete appropriate records of the inspection and organise works required. The Luton Local Offer helps you find information about local services, support and events for children and young people aged 0 to 25 years who have special educational needs or disabilities (SEND). the Council about their home. 0000006403 00000 n
Pistachio Bar & Kitchen, which serves Middle Eastern . Please enter the required information as printed on your Penalty Charge Notice. We also use cookies set by other sites to help us deliver content from their services. Advocates also gather information, allowing their partner to make informed choices. We always try to resolve issues quickly. Your local council can only help with complaints about: repairs that cause a risk to your health and safety not being done (e.g faulty electrical wiring not being fixed) illegal . Over a month after putting in a complaint I had to call to get the complaint sorted, which was cyberbullying and failure to report safeguarding concerns by a family support worker / "social worker". The advocate's task is to represent, where necessary, their partner's views and interests as if they were their own. If you have made a request for personal information held by the Council your request will be processed under the provisions of the Data Protection Act 2018 and will be responded to within one calendar month in accordance with the statutory time frame set out in the Act. services through our wholly owned subsidiary View Luton Council complaints contact details. Thank you so much! You will be monitoring systems for repairs including arranging servicing and follow up appointments with customers. 0
Directive) Regulations 2003, Luton Council asks not to receive unsolicited Messages that breach policy or pose a threat may The Customer Support officer will appoint an investigating officer to investigate the issue you are unhappy about. . You can be certain that youre talking to the right person at the right time. I looked on line and found Resolver and I have just had a letter from Brittania to say theyve dropped the charge. We'll make sure we hold records about you (on paper and electronically) in a secure way, and we'll only make them available to those who have a right to see them. You will be given the option to make your complaint by phone via our mobile app. Any unauthorised copying or distribution may be unlawful. If you have made a request for information under the Freedom of Information Act 2000 or Environmental Information Regulations 2004, we will respond to your request within 20 working days in accordance with the statutory time frames set out in both Acts. With Resolver you can send your case to key ombudsmen and regulators including: Having problems with Luton Council? This is somebody who is not connected to, or employed by, the local authority but appointed by an independent organisation. Thank you very much. Reading this will help you to decide if you wish to make a formal complaint, or whether you wish to take a less formal route by telling us about something we have failed to do, or not done to your satisfaction. Initial complaints should be directed to Luton Borough Council directly. This is a general power that has always been available to the Council. www.luton.gov.uk/Council_government_and_
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