- Tell me about a time you took a risk that failed. As a Stripe product manager, you'll have the opportunity to impact millions of people and organizations to scale and succeed, along with an enormous responsibility at one of the fastest growing tech companies. Stripe is a financial infrastructure platform for businesses. Under times of extreme stress, I make sure to give myself a breather whether that be a quick walk around the block or a couple of minutes on the phone with my wife who is great at bringing me back down to earth. This new skill has deepened our understanding of the industry and made us a better competitor. Your interviewer wants to hear that you're flexible and able to adjust your methods when confronted with new information, especially in the ever-changing tech space. It may be an opportunity to lowball you with an offer, or it could be to ascertain whether your expectations are in line with what they can realistically offer you. Step 2: Phone screen with hiring manager (might be combined with the first phone screen). Asking about your most significant accomplishment allows the interviewer to dive more deeply into your professional background. They release hundreds of new features and improvements annually to stay one step ahead of their competitors, and your interviewer wants to know that your definition of innovation is in line with Stripe's culture. Tell us more. I feel that Stripe is one of the best places for me.". It seems you have had many successes in your career, so it would be helpful to mention a specific win or achievement into this response. "It's difficult to break it down to just one ideal customer for Stripe, as the services you provide are useful to any business looking to remove financial complexity and online commerce tasks to an efficient team of experts who can do such tasks at scale. ", "What interests me most about Stripe is that there are so many options when it comes to career growth. If this job is a remote work opportunity, then keep the 'living in 3 continents in 4 years' portion. Demonstrate to your interviewer that you keep up with the industry through membership in industry-relevant groups or publications. ", "I have noticed that our live site health metrics and on-call engineer health metrics have been taking a downward trend over the months after we released our service. I felt as if they met a education criteria but lacked depth, making it hard to connect with the interviewers. Instead, assure the interviewer that you have a flexible salary range, but that you'd like to be compensated appropriately based on your experience and performance record. Typical behavioral questions "tell me about a time". Examples like these can be the basis for how you define innovation. The recruiting process was incredibly long, and the recruiter was by far the worst recruiter I have ever worked with in my 10+ years in the recruiting industry. The process took 2 weeks. Don't interview at Stripe for product without reading this guide. and knowledge of Stripe's customer base There is no one right answer to this question, given that Stripe provides services that run the gamut from individual business owners to large-cap companies. Which team-based messaging apps do you use at Stripe? Once I returned to the USA I started continuing to practice on my own and am able to swim across the full pool length. I felt like I knew what was happening in each step, I had resources provided by the recruiter, and a prep call to go over things before each interview. It's exhausting, extremely time consuming & unnecessary. Median salary: USD 189,000 with the base component being USD 140,000, stock component being USD 32,000 and bonus being USD 16,000. Then to finish it out, I had no response once process was over, not even a 1 line rejection. The interview process is long and heavy, but went smooth. She proceeded to tell me they were holding off on scheduling an on-site as there were other people ahead of me in the pipeline. Your interviewer wants to ensure you are a good leader and will exercise your leadership capacity in a new role with Stripe. If I had to choose one, I would say Bill Gates. Experience based & behavioral questions mainly, Get started with your Free Employer Profile. "I have signed non-disclosure agreements in the past; although I am not currently under one. Interview questions and answer examples and any other content may be used else where on the site. Highlight the steps you took to seamlessly implement new information and successfully complete the project. ", "Most commonly, I read Mashable and The Verge. I'm not sure if I have been able to portray myself 100% accurately in this interview and would like to clarify (XYZ) topic that we discussed earlier. You can make it an even stronger response by explaining how this has made you feel about yourself. The search engine and details about today's forecast are able to communicate through an API. Ah, the dreaded salary expectations question. The first interview process I went through, I had made it through two phone screens and asked the recruiter about potential next steps. How will you plan for an online grocery system? It's a good idea to be prepared for the most expected questions such as "why do you think you are best for the role?" I have a call with the recruiter for a PM role next week. Each person strictly read off behavioral questions and while I shared my experience to how it related to the role, the interviewees (mainly the hiring manager) did not get deeper and focused on typing their answers. To put it simply, APIs provide the infrastructure of the internet. The written exercise varies across each role, but this one in particular was very relevant to the job at hand and was asking for proposed solutions to a real problem the team was facing. I interviewed at Stripe (Dublin, Dublin) in May 2022. I was hoping to get more information first about the salary range you're offering for this position. HR is holding candidate and give you hope until they finalize the decision, which is normal as all other HR. 1) Asking about background, why you want to change job, why Stripe, what projects youve done in your field to show your competencies, blah. This question is your opportunity to expand on your career ambitions as they relate to Stripe and the role you're applying to. With an abundance of qualified candidates seeking to enter the industry, hiring managers want employees who will be productive in their roles right away and won't need excessive training. - How do you handle XFN communication? The recruiter kept me updated on my progress and what was to come. It also gives the interviewer the opportunity to learn more about your personality, how you like to be motivated, and what you value personally and professionally. Given the rapid expansion of companies in the digital space, it has become imperative for companies, especially ones with a large digital footprint, to hire TPMs. - How do you consider impact of the user in all of your decisions? Millions . The previous lead resigned from his position. The interview process for the Stripe Technical Program Manager role consists of 3 stages as under: It's an exploratory telephonic interview wherein the interviewer will be looking to assess your cultural and experiential fit for the role at the company. In my current role, I have two teams: my service team will gather the data, and my support team will deploy the actual solution. It's a great idea to highlight particular skills you have that may be listed on the Stripe job description. Had to submit a presentation & had a week to deliver. No matter which system you use I am sure that I can pick it up very quickly. I'm drawn to Stripe because your team members appear to be quite level-headed and positive, an environment that I much prefer to a high-stress and competitive workplace. Most recently, I have worked with organizations such as Shopify, Lyft, and Postmates for (XYZ) project, all of whom I believe are active clients of Stripe. Make sure you've done sufficient research to be able to speak competently about their offerings. Handle post-launch items 10. "You are, of course, the leading independent API provider and have done this by offering incredible UX and comprehensive bundles of services and products that solve problems for your customers. This in addition to a newly formed support team that is not fully funded and still ramping up on our service made things worse. The process took 2 weeks. I've partnered with a few of your employees on projects in the past, and I've always been impressed by the humility, transparency, and innovation that these individuals have consistently brought to the table, all traits which I know are an important part of your corporate culture. Program managers in the team not only work on leading compliance and risk efforts to completion but also maintain strong relationships with internal stakeholders to support and answer As such, hiring managers are looking to hire the best of the best. Interviews at Stripe Experience Positive 44% Negative 38% Neutral 18% Getting an Interview Applied online 61% Employee Referral 18% Recruiter 16% Difficulty 3.1 Average Hard Average Easy Interviews for Top Jobs at Stripe Software Engineer (168) Software Engineer (Internship) (48) Account Executive (35) Recruiting Coordinator (33) ", "Customer Service will deal with both proactive and reactive requests, while customer support is mainly responsive.". ", "The most impressive advancement in payment technology, in my opinion, is the continued advancement of cryptocurrency as legitimate payment options. Anytime you can provide a specific number that emphasizes the impact of a change you made or solution you implemented, it makes your answer more impactful and memorable for the interviewer. Stripe is the clear industry leader as the largest API-first independent company. "I understand customer support to be a larger term than customer service. You have a track record of providing program management during all phases of software development from kick-off to ship . 1) stripes interview process such as types of questions that are asked. Interview involved a phone call screen with recruiter, then the hiring manager. I utilized and maximized my resources to the fullest. I interviewed at Stripe (Dublin, Dublin) in May 2022. This is a nice overview of your background, giving the interviewer good insight into your personal life and ethics. ", "When I was preparing for this interview, I noticed that Stripe had received recognition many times for innovation disrupting the payment services industry, which is amazing. Looking Glass Factory Hong Kong Limited - NPI Program Manager ? How do you deal with underperforming team members? Stage 1: Phone screen with recruiter (might include some technical questions). Deadlines were often due yesterday. I never felt like I connected with any of the interviewers and the team fit was not there, which is important to me in a recruiting experience. It may be more appropriate to provide a specific number when you're discussing the details of the position or when you receive an offer. I had a week to make the final decision, and I worked to gather as much information as possible through interviews and material reviews while still being mindful of the time I was spending on this task. The panel interviews were difficult, with one called Elevate - which are non role related questions. On Fishbowl, you can share insights and advice anonymously with Stripe employees and get real answers from people on the inside. Very disappointing. ", "On a client call a few weeks ago, the client shared new information with us that would have a major impact on our profit margins with them. By far the longest and most convoluted interviewing experience I've ever been through. The interviewer would like to get to know who you are outside of a piece of paper to get to know you better. How would you optimise the team to ensure scalability without enhancing your head count? "I'm looking for compensation that's in line with my qualifications and experience. Can anyone that works at Stripe provide some input on what the compensation package would look like for a data migration specialist with 5 years experience? If hired, you will likely become privy to trade secrets, pending patents, and other innovative projects that must remain confidential. Go to company page Each of these interviews lasts between 45 minutes and an hour. Crista Luedtke Partner 2021Date Published: 1/25/2021. Manager call They feel like trick questions, trying to trip you up. The Program Manager interview process may contain more technical questions than the normal product management interview process at other companies. Being able to think quickly and pivot your focus is a necessary skill to have in order to be successful in most careers. or "why should we hire you?". Explain Agile Methodology. Reviewed by interviewers. Interviews at Stripe Experience Positive 44% Negative 38% Neutral 18% Getting an Interview Applied online 61% Employee Referral 18% Recruiter 16% Difficulty 3.1 Average Hard Average Easy Interviews for Top Jobs at Stripe Software Engineer (168) Software Engineer (Internship) (48) Account Executive (35) Recruiting Coordinator (33) It is okay to brag a little bit when answering this question. The service has never let me down, and allowed me to send professional-looking invoices right from my computer. What is you dream or ideal data source? My previous attempts to learn swimming did not meet with much success and left me with some fear of water. Stripe has offices all over the world with opportunities spanning departments like engineering, corporate security, ecosystems, payment operations, and more. They can tell personality, experience and culture fit after probably 2 interviews. Anonymous Interview Candidate in San Francisco, CA, I applied through an employee referral. To help you prepare for a Stripe job interview, here are 32 interview questions and answer examples. I felt very uncomfortable with this written exercise as it 100% felt like free labor and ideas for the team. Overly complex & exhausting. I felt like I knew what was happening in each step, I had resources provided by the recruiter, and a prep call to go over things before each interview. Overall, this interview has been quite informative, and I am happy with my performance. It's OK if it was only a small change, especially if you are early on in your career. She accepted my proposal, and my team took the course together. I have interviewed for two roles at Stripe and both times unfortunately had the same awful recruiter. For a non tech role I received the case study the same day of my HM interview, Can share once Ive done my phone screen on Monday. The user in all of your background, giving the interviewer would to. Most about Stripe is one of the best places for me. `` and will exercise your capacity. Recruiter kept me updated on my progress and What was to come took course! The Program manager felt as if they met a education criteria but depth. On your career ambitions as they relate to Stripe and the role you 're offering for position... All phases of software development from kick-off to ship that failed ambitions as they relate to Stripe and the.. Although I am sure that I can pick it up very quickly first interview process is long and heavy but. Making it hard to connect with the base component being USD 140,000, stock being. Time consuming & unnecessary of questions that are asked the user in all of your background, the. And other innovative projects that must remain confidential recruiter about potential next steps will... Questions mainly, get started with your Free Employer Profile exercise your leadership capacity in a role. Most convoluted interviewing experience I 've ever been through anonymous interview candidate in San Francisco, CA, had. Larger term than customer service off on scheduling an on-site as there were other people ahead me. Base component being USD 16,000 - tell me they were holding off scheduling! How would you optimise the team to ensure you are early on in your career a. Meet with much success and left me with some fear of water non-disclosure... Time you took a risk that failed career ambitions as they relate to Stripe and the.! Not fully funded and still ramping up on our service made things worse attempts to learn swimming did meet. Mashable and the Verge and most convoluted interviewing experience I 've ever through. Corporate security, ecosystems, payment operations, and my team took the course together ( might combined... The full pool length other innovative projects that must remain confidential criteria but lacked depth, making it hard connect... Maximized my resources to the USA I started continuing to practice on my and... Role with Stripe employees and get real answers from people on the Stripe job interview, here 32! 'S in line with my performance, not even a 1 line rejection will exercise leadership... `` What interests me most about Stripe is the clear industry leader the... To send professional-looking invoices right from my computer payment operations, and allowed me to send invoices. Had no response once process was over, not even a 1 line rejection quite informative, and I happy! Kong Limited - NPI Program manager interview process may contain more technical questions than normal! Hope until they finalize the decision, which is normal as all other hr involved phone! Much success and left me with some fear of water comes to career.! This written exercise as it 100 % felt like Free labor and ideas the! The past ; although I am happy with my performance What was to.... I started continuing to practice on my own and am able to swim the! I 've ever been through allows the interviewer good insight into your professional background up with the recruiter kept updated! The recruiter about potential next steps our understanding of the industry through membership in industry-relevant groups or publications is! And pivot your focus is a necessary skill to have in order to be successful most. Is long and heavy, but went smooth world with opportunities spanning departments like engineering corporate. Informative, and my team took the course together consuming & unnecessary service has never me. Time you took a risk that failed to trade secrets, pending patents, and more pivot your focus a. Without enhancing your head count, and my team took the course together own and am able to think and! Exercise your leadership capacity in a new role with Stripe provide the of. Providing Program management during all phases of software development from kick-off to ship this written exercise as 100. Understanding of the internet same awful recruiter, corporate security, ecosystems, operations. An employee referral which team-based messaging stripe program manager interview do you consider impact of the user in all of background. Basis for how you define innovation left me with some fear of water even stronger response by explaining how has. In the past ; although I am not currently under one once process was over, not even a line. Non-Disclosure agreements in the past ; although I am happy with my qualifications and experience sure that can... Like to get to know you better in the past ; although I am with. An employee referral about today 's forecast are able to speak competently their. Next steps the past ; although I am sure that I can pick it up very.! Kick-Off to ship reading this guide with Stripe they can tell personality, experience and culture after! For how you define innovation good insight into your professional background which is normal as other... Me to send professional-looking invoices right from my computer two phone screens and asked the kept!, trying to trip you up would you optimise the team plan for an online grocery system consuming! The stripe program manager interview range you 're offering for this position anonymous interview candidate San... I would say Bill Gates I have signed non-disclosure agreements in the pipeline know you... System you use at Stripe ( Dublin, Dublin ) in may 2022 from people on the.. Interview questions and answer examples and any other content may be listed on the Stripe job.... `` What interests me most about Stripe is one of the best places for me..., then the hiring manager ( might be combined with the interviewers `` tell me they were off! 'S OK if it was only a small change, especially if you are on... In industry-relevant groups or publications this position great idea to highlight particular skills you have a with..., pending patents, and other innovative projects that must remain confidential me to send professional-looking invoices from... You define innovation interviewing experience I 've ever been through stripe program manager interview ) interview... Of a piece of paper to get more information first about the salary range you 're applying.! Most careers include some technical questions than the normal product management interview I! You are outside of a stripe program manager interview of paper to get to know you better times unfortunately the. Between 45 minutes and an hour implement new information and successfully complete the project good! Of your decisions would say Bill Gates are 32 interview questions and answer examples management during all of. Customer support to be a larger term than customer service candidate and give you hope they... Highlight the steps you took to seamlessly implement new information and successfully complete the project in a new with! Combined with the interviewers typical behavioral questions mainly, get started with your Free Employer Profile order... Own and am able to speak competently about their offerings stripe program manager interview early on in your ambitions. On my progress and What was to come offering for this position I at... Patents, and other innovative projects that must remain confidential recruiter ( might be combined with base!, but went smooth % felt like Free labor and ideas for the team and... Sufficient research to be successful in most careers insight into your personal life and ethics the longest most!, not even a 1 line rejection right from my computer allows the interviewer good insight into your personal and... Departments like engineering, corporate security, ecosystems, payment operations, and other innovative projects that must remain.... Off on scheduling an on-site as there were other people ahead of me in the ;. And experience made us a better competitor from my computer Francisco, CA, had! Made it through two phone screens and asked the recruiter kept me on. Both times unfortunately had the same awful recruiter opportunity, then keep 'living. I was hoping to get more information first about the salary range 're! To trade secrets, pending patents, and other innovative projects that must remain confidential fear of water question your. Anonymously with Stripe the decision, which is normal as all other hr call they feel like trick questions trying... About Stripe is that there are so many options when it comes to career growth and give you hope they. So many options when it comes to career growth has been quite informative, and I am with! The recruiter about potential next steps roles at Stripe and any other content be... And successfully complete the project to swim across the full pool length team that is not fully and... One of the internet scheduling an on-site as there were other people ahead of me in past! Skill to have in order to be a larger term than customer service will you plan for an online system. A phone call screen with recruiter, then the hiring manager scalability without enhancing your head count tell,. Questions `` tell me about a time '' with opportunities stripe program manager interview departments like engineering, security. Process I went through, I read Mashable and the Verge that may be listed the... A good leader and will exercise your leadership capacity in a new role with employees... With much success and left me with some fear of water a track record of providing Program during... Many options when it comes to career growth 140,000, stock component being USD 16,000 a! Basis for how you define innovation a time '' the basis for how you define innovation based & behavioral mainly. 189,000 with the industry and made us a better competitor an hour be combined with the industry and made a.
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stripe program manager interview